BlackBerry® PlayBook™

[yongnwang]

I bought a new playbook, registered on my old ID which is also still registered on my old playbook. in this way, when I try video chat in between, it does not work. so I try to reset a new ID on one playbook, however,  it updates the ID on the two playbooks automatically, so still same ID on two playbooks. in this case, how do i set a new id on one and does not affect the other?

[John_Clark]

You need separate BBID's for each PlayBook.

[jarviser]

Video chat is probably the only thing that will not work between PBs with the same ID.

If you try to change a BBID like that you are changing the online master.

 You need to Security Wipe one of them and create a new ID in that one when you set it up

[knottyrope]

You can use two playbooks with one BBID but vid chat will not work between them. only the one that last used/contacted App World or BBID will work for vid chat.

You have to security wipe the playbook to use a differnet BBID, make sure you back files up first.

[yongnwang]

thanks. How do i security wipe one of them?

[John_Clark · Accepted solution]

Pull down the Settings menu. Touch "Security" and then "Security Wipe."

You'll have to go through the setup process again with a new BBID.

[jarviser · Accepted solution]

Settings (gear)

Security

Security wipe

Doh! Too late

[Lost_at_Sea · Accepted solution]

Performing a Security Wipe.
http://www.blackberry.com/btsc/KB27188