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BlackBerry® PlayBook™

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New Contributor
raius
Posts: 4
Registered: ‎06-29-2012
My Device: Playbook
Accepted Solution

password

I have a small problem.  The email address I used to register my Playbook has been deleted.  Now, I've forgotten the original password and I've exhaused the number of tries at finding it...despite having the 'reminder question'.  Is there any way to change my registered email address so I can retrieve the original password and make the appropriate changes?

Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: password

Hello

 

Welcome to the Community

 

Are you referring to the Blackberry ID?

 

 

 

Ron

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New Contributor
raius
Posts: 4
Registered: ‎06-29-2012
My Device: Playbook

Re: password

Thanks for welcoming me and I'm referring to the Blackberry ID Username which was my old gmail address. I typically write things down but I was on holiday and in a hurry when all this happened. Now I cannot recover my password. I'm feeling very stupid at the moment...
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: password

You must have access to the email address because it is where the link to reset your password will be sent to. Sad to say, if the email address is inacessible, the only option is to create a new Blackberry ID with a working email address.

 

Please access

https://blackberryid.blackberry.com/bbid/login

then click create a new Blackberry ID

 

 

Ron

...........................................................................................................................................................
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New Contributor
raius
Posts: 4
Registered: ‎06-29-2012
My Device: Playbook

Re: password

Thanks again for your advice. I have created a new ID but I still cannot recover the password for my Playbook. Regardless, all apps function despite being locked out so I shouldn't complain. Your help is much appreciated and henceforth I'll write down passwords conceived in haste...
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: password

Here's an Article on how to change from one Blackberry ID to another

 

How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

 

 

Ron

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

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New Contributor
raius
Posts: 4
Registered: ‎06-29-2012
My Device: Playbook

Re: password

Your last suggestion looks like the answer and I will try it.  The Playbook is a great device and with the exception of lacking a Skype app has served me well.  Unfortunately, RIM seems to be having some technical and financial problems and may be overwhelmed by the competition meaning the end of future generations of the Playbook...and that would be a shame.  Anyway, thanks again.  

Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: password

You're welcome. :smileywink:
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

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