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BlackBerry® PlayBook™

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New Member
DrSkitz
Posts: 5
Registered: ‎03-01-2013
My Device: Playbook 16gb
My Carrier: MTN

playbook camera not working

My playbook camera started showing white & grey lines, no image. I reloaded the OS (version 2.1.0.1314) yet I'm still having the same problem. Please help, thanks.
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JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: playbook camera not working

That is a hardware issue, I had the same.

 

You need to contact your PlayBook support and get an RMA for the device to return for repair.




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New Member
DrSkitz
Posts: 5
Registered: ‎03-01-2013
My Device: Playbook 16gb
My Carrier: MTN

Re: playbook camera not working

Thanks, but can't I be shown how to fix it myself because I'm in Nigeria & getting emails is kinda long for me. Thanks 

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New Member
DrSkitz
Posts: 5
Registered: ‎03-01-2013
My Device: Playbook 16gb
My Carrier: MTN

Re: playbook camera not working

Meant getting *rma not emails

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JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: playbook camera not working

Sorry, I don't know of a way to fix it yourself.

 

I had this same issue on mine. I had to send it for repair.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.