I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
06-09-2011 10:25 AM
the playbook charger?
did you install desktop manager on the PC?
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06-09-2011 10:41 AM
Is the BB charger different from the Playbook ones?
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
06-09-2011 10:42 AM
very different.
Playbook charger supplies 1800 ma and the regualr phone charger supplies about 500 to 700ma.
the playbook needs more ma to power up than a smart phone.
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06-09-2011 10:46 AM
ok, What do you recommend me to do
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
06-09-2011 10:52 AM
plug in the play book charger and try to power it on with that a few times, if that should fail
Try doing a power on and holding power button and both vol key at same time duiring power up to reset it. and try above a few more times.
install desktop manager on a PC and then connect the device and desktop manager should know that some is wrong and will debrick it. WARNING this will remove everything off the playbook
once on OS 1.0.5, you will be able to charge it when powered off.
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06-09-2011 11:01 AM
ok, I will try that at home in the evening.
Can you please explain the steps for me for above mentioned possible solution in detailles?
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
06-09-2011 11:06 AM
try the above it really isnt that hard to do.
you can also look at this thread as well
if really needed you can call for support and they can walk you through the process.
http://us.blackberry.com/support/playbook-support/
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06-09-2011 11:14 AM
Can you provide me with a NONE Toll free number to call for Support? The reason, in the caribbean we can not call toll free numbers
06-09-2011 05:25 PM
thank you very much. it works again. thank God
could you also tell me the reason my app world does not work? I live in the caribbean. Is that maybe the reason? could you please give me a solution?
06-09-2011 05:33 PM
This issue should no longer exist after the last OS update
http://crackberry.com/blackberry-playbook-os-updat