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BlackBerry® PlayBook™

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Guru III
knottyrope
Posts: 26,695
Registered: ‎06-25-2008
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I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: playbook shut down and does not power on anymore

the playbook charger?

 

did you install desktop manager on the PC?



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New Contributor
jhel
Posts: 8
Registered: ‎06-08-2011
My Carrier: UTS

Re: playbook shut down and does not power on anymore

Is the BB charger different from the Playbook ones?

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Guru III
knottyrope
Posts: 26,695
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: playbook shut down and does not power on anymore

very different.

 

Playbook charger supplies 1800 ma and the regualr phone charger supplies about 500 to 700ma.

 

the playbook needs more ma to power up than a smart phone.



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New Contributor
jhel
Posts: 8
Registered: ‎06-08-2011
My Carrier: UTS

Re: playbook shut down and does not power on anymore

ok, What do you recommend me to do

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Guru III
knottyrope
Posts: 26,695
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: playbook shut down and does not power on anymore

plug in the play book charger and try to power it on with that a few times, if that should fail

 

Try doing a power on and holding power button and both vol key at same time duiring power up to reset it. and try above a few more times.

 

 

install desktop manager on a PC and then connect the device and desktop manager should know that some is wrong and will debrick it. WARNING  this will remove everything off the playbook

 

once on OS 1.0.5, you will be able to charge it when powered off.



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New Contributor
jhel
Posts: 8
Registered: ‎06-08-2011
My Carrier: UTS

Re: playbook shut down and does not power on anymore

ok, I will try that at home in the evening.

Can you please explain the steps for me for above mentioned possible solution in detailles?

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Guru III
knottyrope
Posts: 26,695
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: playbook shut down and does not power on anymore

try the above it really isnt that hard to do.

 

you can also look at this thread as well

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Play-book-wont-power-up-or-light-just-bli...

 

if really needed you can call for support and they can walk you through the process.

http://us.blackberry.com/support/playbook-support/contact.jsp



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New Contributor
jhel
Posts: 8
Registered: ‎06-08-2011
My Carrier: UTS

Re: playbook shut down and does not power on anymore

Can you provide me with a NONE Toll free number to call for Support? The reason, in the caribbean we can not call toll free numbers

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New Contributor
jhel
Posts: 8
Registered: ‎06-08-2011
My Carrier: UTS

Re: playbook shut down and does not power on anymore

thank you very much. it works again. thank God

could you also tell me the reason my app world does not work? I live in the caribbean. Is that maybe the reason? could you please give me a solution?

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Contributor
doug1010
Posts: 13
Registered: ‎04-25-2011
My Carrier: Rogers

Re: playbook shut down and does not power on anymore

This issue should no longer exist after the last OS update

http://crackberry.com/blackberry-playbook-os-updated-v1-0-5-2304

 

  • The BlackBerry PlayBook tablet can now be charged even when fully powered down.
  • BlackBerry Tablet OS v1.0.5 now alerts you if you are using an incorrect charger with your BlackBerry PlayBook tablet. For example, if you accidentally plug a BlackBerry smartphone charger into the BlackBerry PlayBook tablet you will now receive an alert on the screen to let you know that this charger will not charge your tablet.



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