03-07-2012 09:56 PM
just wondering if anyone knows if there's a fix for my playbook :s> the thing is since i downloaded the new os i put my files in folders and my battery drained out and the device shut down after charging it fully i tried to restart it and it just stucks on the screen with the logo saying"blackberry playbook" with the different colours changing in the background. i am very distraught as i have become very attached to the device and even boasting to my ipad counterparts that i got more for my money than they did. no i feel embarassed and sad.
i went onmlpine to see sevferal ppl having the same complaint and there seems to be something to do with putting the files on the homescreen in folders only
if possible please send some help.
03-08-2012 12:11 PM
Hold down the power button on the top, and keep it held down until your screen goes blank, and the LED at the top flashes. This should hard reboot your device. Hopefully it will work this time. It should take about 2 and a half minutes to boot up.
03-30-2012 02:25 AM
I have tried all the solutions presented on this board, but still my playbook is stuck on the balloons splash screen. I know of many others with the same problem. No response from BB
03-30-2012 02:37 AM
My advice... tell everyone yu know to avoid the playbook. Trying to use it has wasted more then 28 hours of my time. And now here I am stuck with a welcome screen, and no way to fix it.
06-21-2012 06:32 PM
I have the same problem. It only happens in one circumstance. My Playbook will get stuck on the boot screen, cycling thru the different colour sequences.
I can connect to other wifi Hotspots / AP's with little issue, except ONE. From what I can imagine, it recognises one of my saved access points, but it is unable to connect. It's hanging. I don't have problems with any other hotspots/AP yet just one that I need to use 50% of the time.
My remedy was to walk my playbook 200' away from my saved wifi ap and it booted up. In my case, if my playbook starts its boot sequence, and detects a saved AP that it is unable to connect to, it hangs and won't boot.
The fact that it is only able to connect to this AP 1 out of 100 times is another question for another thread. But if it detects this AP and fails to negotiate a WPA2 Personal connection, it won't boot and hangs.
This seems like a stupid vulnerability. Let the playbook boot without connecting to a saved wifi AP.