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BlackBerry® PlayBook™

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New Member
peyton
Posts: 1
Registered: ‎03-07-2012
My Device: playbook and torch
My Carrier: digicel

playbook stuck on boot screeen :(

hey .

 

just wondering if anyone knows if there's a fix for my playbook :s> the thing is since i downloaded the new os i put  my files in folders and my battery drained out and the device shut down after charging it fully i tried to restart it and it just stucks on the screen with the logo saying"blackberry playbook" with the different colours changing in the background. i am very distraught as i have become very attached to the device and even boasting to my ipad counterparts that i got more for my money than they did. no i feel embarassed and sad. 

 

i went onmlpine to see sevferal ppl having the same complaint and there seems to be something to do with putting the files on the homescreen in folders only 

 

 

if possible please send some help.

 

peyton

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Contributor
AdamW
Posts: 16
Registered: ‎03-07-2012
My Device: Curve 8520 + PlayBook
My Carrier: Orange UK

Re: playbook stuck on boot screeen :(

Hold down the power button on the top, and keep it held down until your screen goes blank, and the LED at the top flashes. This should hard reboot your device. Hopefully it will work this time. It should take about 2 and a half minutes to boot up.

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"When in doubt, try another hole"
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Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: playbook stuck on boot screeen :(

Try it several times if it doesn't work the first time.
Be a Shepard and not an iSheep.
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New Contributor
phylosipher
Posts: 8
Registered: ‎03-30-2012
My Device: Playbook
My Carrier: Wind

Re: playbook stuck on boot screeen :(

I have tried all the solutions presented on this board, but still my playbook is stuck on the balloons splash screen.  I know of many others with the same problem.  No response from BB

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New Contributor
shazwansuhaimi
Posts: 5
Registered: ‎03-29-2012
My Device: Blackberry bold 9700 & blackberry playbook
My Carrier: Maxis

Re: playbook stuck on boot screeen :(

i experienced the same problem as you do...i just bought this thing.its really frustating

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New Contributor
phylosipher
Posts: 8
Registered: ‎03-30-2012
My Device: Playbook
My Carrier: Wind

Re: playbook stuck on boot screeen :(

My advice... tell everyone yu know to avoid the playbook.  Trying to use it has wasted more then 28 hours of my time.  And now here I am stuck with a welcome screen, and no way to fix it.

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New Contributor
shazwansuhaimi
Posts: 5
Registered: ‎03-29-2012
My Device: Blackberry bold 9700 & blackberry playbook
My Carrier: Maxis

Re: playbook stuck on boot screeen :(

it happened to me yesterday..have you guys tried going to the blackberry office or the shop where you bought the playbook? they might know something

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Contributor
hantukacak
Posts: 34
Registered: ‎11-11-2011
My Device: playbook , pearl 9105
My Carrier: maxis

Re: playbook stuck on boot screeen :(

try to use the blackberry desktop manager... u can reinstall the os
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New Contributor
GraniteRoast
Posts: 3
Registered: ‎05-31-2012
My Device: Playbook
My Carrier: Rogers

Re: playbook stuck on boot screeen :(

I have the same problem.  It only happens in one circumstance.  My Playbook will get stuck on the boot screen, cycling thru the different colour sequences.

 

I can connect to other wifi Hotspots / AP's with little issue, except ONE.   From what I can imagine, it recognises one of my saved access points, but it is unable to connect.  It's hanging.  I don't have problems with any other hotspots/AP yet just one that I need to use 50% of the time.

 

My remedy was to walk my playbook 200' away from my saved wifi ap and it booted up.  In my case, if my playbook starts its boot sequence, and detects a saved AP that it is unable to connect to, it hangs and won't boot.

 

The fact that it is only able to connect to this AP 1 out of 100 times is another question for another thread.  But if it detects this AP and fails to negotiate a WPA2 Personal connection, it won't boot and hangs.

 

This seems like a stupid vulnerability.  Let the playbook boot without connecting to a saved wifi AP.

 

 

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Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: playbook stuck on boot screeen :(

During the boot up I don't think it connects to wifi tool it is completed, but I may be wrong.
Be a Shepard and not an iSheep.
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