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BlackBerry® PlayBook™

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Forums Advisor II
rat-7
Posts: 795
Registered: ‎04-19-2011
My Carrier: Rogers

Re: playbook wifi connection issues


kolla wrote:
I got my playbook last week and since then was only 2x at the internet --- always connection refused or browser frozen --- i use a fritz box router and also disabled the WLAN 802.11n --- guess what, it works fine! very fast and nice gimmick the playbook --- but I don't get it, why WLAN N lead to such problems --- btw WPA2 still on, no problems

One thing that I found out is that hte Playbook use the 802.11N stardard and does not always work well if the router is using 802.11Ndraft.

 

My own router is a Linksys E3000 which is using 802.11N standard, my laptop is capable of the 802.11N draft, and can not connect to the router in 802.11N but the Playbook connect to it flawlessly., one the other hand at work (in a hotel) the wireless system uses 802.11G or 802.11Ndraft, and the Playbook refuses to connect to the WIFI using 802.11Ndraft

 

Maybe you could check with the maker of your router if there is a firmware available that would update it to muse the 802.11N standard, since from what I was told there quite a lot of difference between the draft and standard

---------------------------------------------
Using the Playbook and the Z10 and loving them

Martin
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Moderator
matthewyongkim
Posts: 906
Registered: ‎10-24-2011
My Carrier: verizon

Re: playbook wifi connection issues

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Contributor
jvictor77
Posts: 17
Registered: ‎01-12-2009
My Carrier: Rogers

Re: playbook wifi connection issues

Have you tried a hard reset? Press both volume buttons and the power button together till the PB shuts down. That may clear the pipes!
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New Contributor
ctym
Posts: 3
Registered: ‎02-22-2012
My Carrier: shaw

Re: playbook wifi connection issues

I will try this right now! Was thinking that I may have to take it back to factory but then I will lose my music
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New Contributor
ctym
Posts: 3
Registered: ‎02-22-2012
My Carrier: shaw

Re: playbook wifi connection issues

didn't work!
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New Contributor
hughes_rick
Posts: 5
Registered: ‎12-12-2011
My Carrier: Rogers

Re: playbook wifi connection issues

Thank you Qmyster.  We also have a Trendnet router.  Under a year old.  We were both having issues getting prompt notification of a message.  Now that 2.0 is out we were expecting emails to show up at the same time as on our non-blackberry phones.  We were getting major delays in messages arriving. Plus also getting the occasional can't connect when browsing the web.  

 

After checking our router the date and time sync was already good but upon changing to b/g and removing n we noticed an immediate improvement.  I would suggest people try these two fixes before going any further.  

 

Thanks again.  Very helpful.  

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New Contributor
hughes_rick
Posts: 5
Registered: ‎12-12-2011
My Carrier: Rogers

Re: playbook wifi connection issues

Spoke too soon.  Still a delay in delivery.  Playbook will check for emails if I turn off and on the wifi connection.  But the pushing of emails doesn't seem to be consistent.  Something is still wonky.  Is the playbook putting wifi into some kind

of hibernation mode or something?   Using hotmail, ActiveSync should be pushing it out okay...which it is on my windows Phone.  Anybody have a possible solution.  

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Contributor
jvictor77
Posts: 17
Registered: ‎01-12-2009
My Carrier: Rogers

Re: playbook wifi connection issues

My Gmail gets delivered to my phone instantly and my playbook dings immediately. Through bridge. Thirty seconds later it comes into my native email. That's good enough for me.
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Forums Advisor III
jerryg50
Posts: 1,033
Registered: ‎02-28-2009
My Carrier: BELL

Re: playbook wifi connection issues

I would think any delays has to do with the Blackberry servers. All emails goes through the Blackberry servers. Its part of their security. Delays can take a few minutes. I have had to wait 15 minutes to see an email arrive to my phone.

If you directly log in to Gmail or one of those web based mail services then you should be bypassing the Blackberry servers. The issue is you are also bypassing the security that Blackberry is giving.

Jerry G.
Jerry G.
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New Contributor
hughes_rick
Posts: 5
Registered: ‎12-12-2011
My Carrier: Rogers

Re: playbook wifi connection issues

The point of 2.0 is to allow non bridged, non bes or bis server emails.  My email isn't passing thru blackberry servers.  It should be a direct connection to hotmail Microsoft servers.  

 

The two responses on my post send out emails to me.  I should have received them by this morning.  But instead I had to go and pull them. 

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