Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
Posts: 7
Registered: ‎10-09-2012
My Device: play book and bold
My Carrier: vodafone

please help meeeeeee

i just bought a USED BB PLAYBOOK  but i totally forgot to ask the original owner for the bb id and password now i cant go to appworld it asks me for the password and i lost contact with this person now :mansad:    please help me i can send you the serial number or the id and i need the password or a new id please

 

Guru III
Posts: 31,197
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: please help meeeeeee

Do the following except for the backup.

 

then once you are done you can have your own BBID

 

 

 

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.

This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/

After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.

Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.

You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.

QUICKLY choose the Update option.

This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 7
Registered: ‎10-09-2012
My Device: play book and bold
My Carrier: vodafone

Re: please help meeeeeee

i performed a security wipe and its taking 16 hours is this normal or should i turn it off and back on ?????????

Super Contributor
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32
My Carrier: 3

Re: please help meeeeeee

Knotty advised a usb debrick, so you did a security wipe???

 

I see you started a new thread so this thread is now presumably dead.

 

>>>  http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/dying-here-help/td-p/1943841

________