12-11-2012 05:52 PM
Take a look at
From what I've read, you have to connect to a WiFi network in order to proceed.
12-11-2012 06:05 PM
thank you for your help but it won't find any of my wifi connections, and it won't my local open non-passworded Hotspot too, it won't find any network., that is the problem, there's any way to baypass this step, sorry for my english
12-11-2012 07:46 PM
12-12-2012 09:44 AM
thanks again, i try it many time but nothing of that helped me, because it can't find any wifi connection, that is the problem, there's no way so i can formatted it, it's new i just bought it from 1months
12-12-2012 03:56 PM
i bought it new from some one bring it to me from europ, and i don't have the warranty paper, last chance, is there any way to formate it like we do on computer, or something like that to bring it back and can connect to wifi ?? if there's i will burn it and i'll show it to you burn on pics !! so help this playbook with 32GB
12-12-2012 04:27 PM
Try a debrick which is closest to reformat and reinstall... It will delete any data on the Playbook.
Make sure you know your Blackberry ID and password
Turn Playbook right off (i.e. Shut Down)
Download latest Blackberry Desktop Software to your PC or Mac and start it up
Connect the Playbook by USB cable.
N.B.! If the red light starts to glow press the Off button to force it off again.
Because Playbook is off you will get an error message basically saying Retry or Update
Quickly select the Update (and then repair) option
The Playbook will start to get a new OS that will take a good hour to download via the PC
Follow the registration process using your current Blackberry ID
12-12-2012 04:35 PM - edited 12-13-2012 11:32 AM
Or you can give playbook support a call at the number listed here:
12-12-2012 05:01 PM
thanks for the hope, i'am doing what you said, to update the OS, and repaire it, i follow what you said, and now i'm waiting, here is the picture, tell me if i'am on the right way