BlackBerry® PlayBook™

[CareWolf]

Since the upgrade I am having problems connecting to the Blackberry App World Server with my playbook.  I keep getting......."Blackberry App World is having trouble connecting to the Blackberry App World Server. Verify your network connections and try again"  I am also having troubles with the video chat not connecting to the server.   I have resolved the issue of not being able to access my files on the PC.  So that is one problem solved two more to go.

[ViciousFerret]

Hey CareWolf,

Welcome to the BlackBerry Support Community Forums.

I can definitely help you out.

Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB29249

Let me know if you have any more questions.

Cheers.

[CareWolf]

Thanks for your response.  I am connected to WIFI.  I have  access  to my browser, but not to app world and the video chat.  

[Lost_at_Sea]

Try reading this Knowledge Base article. KB29249 and KB26774.

[Dyours]

Hi CareWolf,

I experienced the same problem after the upgrade (coincidence?).

Wifi connection is OK. Browsing the internet is no problem, even running AppWorld and browsing the catalog is no problem. Upgrading applications however is not working.

The workaround was to switch to another wifi network. When switched back to my own wifi router upgrading apps via AppWorld was working fine.

Hope it helps.

[Dshanty · Accepted solution]

Weird!!!!!


The workaround was to switch to another wifi network. When switched back to my own wifi router upgrading apps via AppWorld was working fine.

[aandras]

Is it working now.

[CareWolf]

Thanks, I am very grateful.  It is working now.

[ahmadhussain]

hey .... Now I have the same trouble and i feel like I'm stuck .... restarting the tab not working ... network is fine ..   every thing looks fine .. still not accepting login !!!!

any solution??

[Dyours]

Network looks fine allright. Just something did not configure properly. There is no manual way to edit this configuration and restarting is not helping either. So, try to connect to another wifi access point (maybe from a friend) and then switch back to your own.

Good luck.