BlackBerry® PlayBook™

[kevinstilwell]

I bought a previously owned ( returned stock ) playbook from Currys electrical store   It reinstalled all the software on booting up but the previous owner must have set it up and put a password and security question in

I cant get beyond that toi set up BBM on the playbook

[knottyrope]

enter it in wrong ten times and it will wipe to new.

then set up it with your own BBID.

[kevinstilwell]

thanks for responding but it has only locked me out for 15 minutes

[knottyrope]

what part locked out for 15 minutes? I need you to be my eyes on this.

do you have your own BBID on the playbook?

[kevinstilwell]

Thanks for your help I am pretty computer and phone literate but I dont find this easy

Question......Do i need an ID on the playbook......whoever bought it and return it put spurrious characters in the name password, and password reminder question in the BBM id on the playbook

I have installed the bridge on the phone and the phone and playbook seem to be joined

[knottyrope]

if a BBID was left on it for use of appworld, with out their password you wont be able to buy any apps.

If there is a password on it that you did not put, there is no way around it except to security wipe it. RIM makes very secure devices that can knot be hacked.

[kevinstilwell]

OK thank you for your help.....i will take it back to the store and get a new one that hasn't been half set up

We may speak again though !! :-)

[knottyrope]

A security wipe will bring it to factory state, If really wanting a new one then by all means return it and get a new one.

come back any time, many of us here like to help out