06-14-2012 02:14 PM
I bought a previously owned ( returned stock ) playbook from Currys electrical store It reinstalled all the software on booting up but the previous owner must have set it up and put a password and security question in
I cant get beyond that toi set up BBM on the playbook
06-14-2012 02:17 PM
enter it in wrong ten times and it will wipe to new.
then set up it with your own BBID.
06-14-2012 03:10 PM
what part locked out for 15 minutes? I need you to be my eyes on this.
do you have your own BBID on the playbook?
06-14-2012 03:27 PM
Thanks for your help I am pretty computer and phone literate but I dont find this easy
Question......Do i need an ID on the playbook......whoever bought it and return it put spurrious characters in the name password, and password reminder question in the BBM id on the playbook
I have installed the bridge on the phone and the phone and playbook seem to be joined
06-14-2012 03:35 PM
if a BBID was left on it for use of appworld, with out their password you wont be able to buy any apps.
If there is a password on it that you did not put, there is no way around it except to security wipe it. RIM makes very secure devices that can knot be hacked.
06-14-2012 03:52 PM
A security wipe will bring it to factory state, If really wanting a new one then by all means return it and get a new one.
come back any time, many of us here like to help out