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BlackBerry® PlayBook™

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New Contributor
danawang
Posts: 3
Registered: ‎11-07-2012
My Carrier: tmobile

touch screen not activating

i need help. when i touch the apps they dont come on but im able to move them from their postions. I dont know what I touched that made it impossible for me to use the playbook. as i n nothing is working

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BlackBerry Technical Advisor
Cpt_Sweatpants
Posts: 2,806
Registered: ‎01-27-2010

Re: touch screen not activating

Hi danawang,

 

Do any applications open when you touch them? Have you tried rebooting the BlackBerry® PlayBook™?

 

Thanks.

 

-CptS

 

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Super Contributor
TroyTempest
Posts: 365
Registered: ‎09-22-2012
My Carrier: 3

Re: touch screen not activating


danawang wrote:

i need help. when i touch the apps they dont come on but im able to move them from their postions. I dont know what I touched that made it impossible for me to use the playbook. as i n nothing is working


You are touching them for too long. A "tap" is what is needed. If your finger lingers they go into edit mode which is what you describe. Simply tap on a blank space between icons to get them active again. 

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