Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
timothymtaylor
Posts: 2
Registered: ‎02-10-2013
My Device: blackberry playbook

turned off my play book and back light stayed on and unit wont charge now.

can anyone help? i turned off the unit like normal and noticed the backlight  of the screen stayed on. i checked it 2 hours later and it was still on so i plugged it in to try and charge it and nothing happens now.

Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: turned off my play book and back light stayed on and unit wont charge now.

Press and hold the power button and the plus sign button at the same time. Hold until the PB reboots then do a shutdown.

 

New Contributor
timothymtaylor
Posts: 2
Registered: ‎02-10-2013
My Device: blackberry playbook

Re: turned off my play book and back light stayed on and unit wont charge now.

thanks for the info, worked great.

eql
New Member
eql
Posts: 6
Registered: ‎02-14-2013
My Device: Torch 9810, Playbook 32gb

Re: turned off my play book and back light stayed on and unit wont charge now.

happens to me too :smileyfrustrated: