07-20-2012 06:57 PM
does anyone have any ideas what i can do?....im setting up my playbook and it keeps giving me a message that says...unable to install playbook os update...it prompts me to try again and the same message comes up and it doesnt give me any other options
07-21-2012 10:02 AM
08-26-2012 02:51 AM
I bought the BB playbook yesterday and it appears that I have the same issue. I was going through the initial configuration screen and it then download the new configuration module (24MB) and on installing it the error message displayed - "Unable to Install" Playbook OS Update Version 18.104.22.1688.
I then spent few good hours with developer and he suggested use different WI-if network and then try again. I used my mobile phone WI-fi router and connect it with Playbook to download the software but no success!
Could someone kindly enlighten us what could be possible resolution?