Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
snoopy67
Posts: 3
Registered: ‎09-09-2012
My Carrier: 3

updates

i updated my playbook its cleared all my photos and everythink else urgent help needed to get them back  i never knew back was needed thanks

Please use plain text.
JSanders
Posts: 66,962
Topics: 483
Likes: 20,515
Solutions: 5,262
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: updates

What was updated, the OS level... do you recall to what version?

 

An update like this should not delete anything from your Playbook, although I have seen a few others mention this.

 

If you can connect your PlayBook to the USB cable as removable memory to your PC, you might be able to run a free PC application called ZAR Zero Assumption Recovery and save the deleted images.

 

Good luck.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Contributor
skywhispers
Posts: 9
Registered: ‎09-08-2012
My Carrier: tesco

Re: updates

I have the blackberry plugged in the drive it's showing in computer not showinh in zar all other drive are showing

Please use plain text.