08-08-2012 11:53 PM
when I connect my PB with Laptop I am getting message "Blackberry Desktop Software cannot communicate with the connected device"
What could be the issue. Playbook is visible on Desktop software screen.
08-24-2012 12:40 PM
The following article will assist you regarding the connection issue you are experiencing with detecting your BlackBerry® PlayBook™ tablet in the BlackBerry® Desktop Software when connected to your computer:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
We hope this helps.
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