BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[john99]

Any idea why I'm getting this error in the event log after installing BES 5.02?

I created the besadmin account and gave it administrator rights, BES 5.02 actually works correctly, as the user is receiving / sending and sync'ing their calendar. BES is installed on a separate box than the Exhange 2003 server is installed.

The description for Event ID ( 186 ) in Source ( Blackberry Notification System ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:  IDS_25000               LoadServices: COM Error 0x80040E37 - IDispatch error #3127 - Source: Microsoft OLE DB Provider for SQL Server - Description Microsoft OLE DB Provider for SQL Server - Command: LoadServices.

Thanks

John

[Inline]

Resolved this issue today.

In our case, when BES 5 was installed a new database was created.

However - it turned out that BES was still trying access the old 4.x database even though specifically set to use a new one during install - found the evidence of this behaviour in the SERVERNAME_DBNS* file in the C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\(date) directory.

Once we had used SQL's admin console to delete the old BESMgmt database and restarted the BES services the error messages disappeared.

[knottyrope]

Thanks for sharing your solution with us.

[jimmeq]

I am getting the same error, but am using SQL Express. How can I administer SQL Express?

[knottyrope]

Download and install MS SQL Server Management Studio Express

[jimmeq]

Thank you!

[knottyrope]

Your welcome, glad to have helped out.

[knottyrope]

So glad this was posted.

Looks like when you make a new database on the same SQL server, DBNS will look at both databases.

Not sure where BES gets the info, but I am looking to why this hapens.