10-05-2010 10:50 AM
Any idea why I'm getting this error in the event log after installing BES 5.02?
I created the besadmin account and gave it administrator rights, BES 5.02 actually works correctly, as the user is receiving / sending and sync'ing their calendar. BES is installed on a separate box than the Exhange 2003 server is installed.
The description for Event ID ( 186 ) in Source ( Blackberry Notification System ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: IDS_25000 LoadServices: COM Error 0x80040E37 - IDispatch error #3127 - Source: Microsoft OLE DB Provider for SQL Server - Description Microsoft OLE DB Provider for SQL Server - Command: LoadServices.
01-06-2011 02:59 PM
Resolved this issue today.
In our case, when BES 5 was installed a new database was created.
However - it turned out that BES was still trying access the old 4.x database even though specifically set to use a new one during install - found the evidence of this behaviour in the SERVERNAME_DBNS* file in the C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\(date) directory.
Once we had used SQL's admin console to delete the old BESMgmt database and restarted the BES services the error messages disappeared.
01-06-2011 03:53 PM
Thanks for sharing your solution with us.
03-07-2011 03:17 PM
Download and install MS SQL Server Management Studio Express
03-07-2011 04:28 PM
Your welcome, glad to have helped out.
04-11-2012 02:59 PM
So glad this was posted.
Looks like when you make a new database on the same SQL server, DBNS will look at both databases.
Not sure where BES gets the info, but I am looking to why this hapens.