10-02-2012 10:19 AM - edited 10-02-2012 10:20 AM
Hi, I installed Windows Server 2008 R2. I added it to Exchange server. After adding besuser etc... i wanted to turn on the setup.exe and this happend:

Problem signature: Problem Event Name: APPCRASH Application Name: Setup.exe_BlackBerry(R) Enterprise Server Application Version: 5.0.4.33 Application Timestamp: 503d3c19 Fault Module Name: Setup.exe Fault Module Version: 5.0.4.33 Fault Module Timestamp: 503d3c19 Exception Code: c0000005 Exception Offset: 00105937 OS Version: 6.1.7601.2.1.0.272.7 Locale ID: 1045 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
here are logs from installation:
http://speedy.sh/mJwsk/Init.Log.7z
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
10-02-2012 04:58 PM
not finding much on this, have you tried to download the installer again? i have seen it corrupt before
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
10-03-2012 05:23 AM
downloaded it 3 times... the same problem
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
10-03-2012 10:21 AM
Could be a permissions issue. It bites many when doing the setup.
Double check permission according to this
KB02276 - Assigning permissions for a BlackBerry Enterprise Server service account
What is the BESAdmin service account?
http://supportforums.blackberry.com/t5/BlackBerry-
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
10-09-2012 08:53 AM
Did you find a solution? i am experiencing the same trouble.
10-09-2012 08:56 AM
No. The same crash every time.
10-09-2012 08:59 AM
I check the settings as described in the links above. But no succes.
10-09-2012 09:06 AM
I just found an older version on my NAS. Version 5.0.2 I don't hav a crash anymore ![]()
I will continue installation and keep you informed!
10-09-2012 09:46 AM
Ok,
On the same system where BESx 5.0.4 setup crashes directly. BESx 5.0.2. does install nicely. i will work with 5.0.2. for the time being. Lack of time prevents me from further investigation.
Hope this helps
10-09-2012 09:48 AM
Besx5..0.2 is not solution for my situation. If I wanted I would install it after the first time I founded that 5.0.4 is crashing.