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New Contributor
bawr
Posts: 4
Registered: ‎10-02-2012
My Carrier: polkomtel

BES Express 5.0.4. on fresh system - setup.exe crash

[ Edited ]

Hi, I installed Windows Server 2008 R2. I added it to Exchange server. After adding besuser etc... i wanted to turn on the setup.exe and this happend:

 

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Setup.exe_BlackBerry(R) Enterprise Server
  Application Version:	5.0.4.33
  Application Timestamp:	503d3c19
  Fault Module Name:	Setup.exe
  Fault Module Version:	5.0.4.33
  Fault Module Timestamp:	503d3c19
  Exception Code:	c0000005
  Exception Offset:	00105937
  OS Version:	6.1.7601.2.1.0.272.7
  Locale ID:	1045
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

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here are logs from installation:
http://speedy.sh/mJwsk/Init.Log.7z

 

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Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES Express 5.0.4. on fresh system - setup.exe crash

not finding much on this, have you tried to download the installer again? i have seen it corrupt before



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New Contributor
bawr
Posts: 4
Registered: ‎10-02-2012
My Carrier: polkomtel

Re: BES Express 5.0.4. on fresh system - setup.exe crash

downloaded it 3 times... the same problem

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Guru III
knottyrope
Posts: 26,498
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES Express 5.0.4. on fresh system - setup.exe crash

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New Contributor
hein1966
Posts: 6
Registered: ‎10-09-2012
My Carrier: KNP

Re: BES Express 5.0.4. on fresh system - setup.exe crash

Did you find a solution? i am experiencing the same trouble.

 

 

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New Contributor
bawr
Posts: 4
Registered: ‎10-02-2012
My Carrier: polkomtel

Re: BES Express 5.0.4. on fresh system - setup.exe crash

No. The same crash every time. 

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New Contributor
hein1966
Posts: 6
Registered: ‎10-09-2012
My Carrier: KNP

Re: BES Express 5.0.4. on fresh system - setup.exe crash

I check the settings as described in the links above. But no succes.

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New Contributor
hein1966
Posts: 6
Registered: ‎10-09-2012
My Carrier: KNP

Re: BES Express 5.0.4. on fresh system - setup.exe crash

I just found an older version on my NAS. Version  5.0.2  I don't hav a crash anymore :Clap:

 

I will continue installation and keep you informed!

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New Contributor
hein1966
Posts: 6
Registered: ‎10-09-2012
My Carrier: KNP

Re: BES Express 5.0.4. on fresh system - setup.exe crash

Ok,

 

On the same system where BESx 5.0.4 setup crashes directly.  BESx 5.0.2. does install nicely. i will work with 5.0.2. for the time being. Lack of time prevents me from further investigation.

 

Hope this helps

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New Contributor
bawr
Posts: 4
Registered: ‎10-02-2012
My Carrier: polkomtel

Re: BES Express 5.0.4. on fresh system - setup.exe crash

Besx5..0.2 is not solution for my situation. If I wanted I would install it after the first time I founded that 5.0.4 is crashing. 

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