10-02-2012 10:19 AM - edited 10-02-2012 10:20 AM
Hi, I installed Windows Server 2008 R2. I added it to Exchange server. After adding besuser etc... i wanted to turn on the setup.exe and this happend:
Problem signature: Problem Event Name: APPCRASH Application Name: Setup.exe_BlackBerry(R) Enterprise Server Application Version: 22.214.171.124 Application Timestamp: 503d3c19 Fault Module Name: Setup.exe Fault Module Version: 126.96.36.199 Fault Module Timestamp: 503d3c19 Exception Code: c0000005 Exception Offset: 00105937 OS Version: 6.1.7601.2.1.0.272.7 Locale ID: 1045 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clci
d=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
here are logs from installation:
10-02-2012 04:58 PM
not finding much on this, have you tried to download the installer again? i have seen it corrupt before
10-03-2012 10:21 AM
Could be a permissions issue. It bites many when doing the setup.
Double check permission according to this
What is the BESAdmin service account?
10-09-2012 09:46 AM
On the same system where BESx 5.0.4 setup crashes directly. BESx 5.0.2. does install nicely. i will work with 5.0.2. for the time being. Lack of time prevents me from further investigation.
Hope this helps