BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[knottyrope]

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mvarre wrote:

First off great post!

I was wondering if anyone knows what _exactly_ would cause the contacts to not be there after running the transporter successfully? Under what circumstances does this actually occur? The KB article says it happens because it's not supported but doesn't give any idea as to the actualy reason, so it leads one to believe it will happen for each and every user - in whcih case would make the entire process a waste.

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Thanks for the comliment.

Many have not had issue with contacts when using transporter. There will be BAS errors you can ignore but for most it works. For the rest a wipe will be needed or possibly remove all the Desktop service books.

[mvarre]

Well i think you're absolutely correct.  I just finished migrating 24 users using all different devices and os versions and the only one that i had contact problems with was an old 8130 pearl. One other device had to be wiped and run from scratch, but the other 22 were moved completely seemlessly.

It was almost automagical!

Thanks!

[knottyrope]

Thats a good ratio of it working. Thanks for posting the results.

[IPWinsor]

Hi,

So, I have BES 4.1 SP4 running on a SBS2003 server.  We are migrating to SBS2008, and thought it might be good to look at what is out there for upgrading the BES software.

We have 10 BB devices in the company.  We do nothing fancy; just email calendar, contacts and a bit internet surfing.  All the devices are Bold 9100.

I was not aware of BES Express until I did some reading today.

Am  i understanding correctly that I can move to BESX 5.0 at no charge?  And I just install it on the SBS 2008 server, leave the BES 4.1 in place on the SBS2003,  and move users by wiping their device after I move their mailbox?

Sounds too easy; what's the catch?

Ian

[knottyrope]

No charge.

Wipe if you want or use transporter to move.

There is no catch. You can even use a BIS plan but have to do wired activation.

KB17538 - What is the BlackBerry Enterprise Transporter

[dhouk]

Just reporting back.  I've had success running both BES 4.1 and BESX on two differant servers (2003 and 2008 x64) while we slowly transition users over to the new platform. 

Wired activation using the Blackberry Web Desktop Manager worked well for phones without a BES level internet service since enterprise activation is not available.

[IPWinsor]

Thanks!  Is there a how to guide somewhere that covers this sort of a move?

[knottyrope]

Did you read the first post in this thread?

[IPWinsor]

I did now; thanks!

[knottyrope]

Your Welcome.