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New Contributor
gpenn1390
Posts: 2
Registered: ‎05-08-2012
My Carrier: Verizon

BES Transporter - SQL Error when configuring Source Database

Hey everyone,

 

We are migrating our BES Express 5.0.1 server (VM) to a new BES Express 5.0.3 (VM).

 

So far we have the original BES on a separate VM server with a SQL 2008 Database. The new BES is installed on a separate VM with a SQL 2005 Databases. Our plan was to install the new VM separately and use BES Transporter to move the users over.

 

I have configured the Source (5.0.1 w/ SQL 2008) and Destination (5.0.3 w/ SQL 2005) Database. The Destination Database links up fine, but the Source Database is returning an error: "Unable to initialize the source database! Please check your setting and re-test the connection           Error: Invalid object name 'ServerDBVersion"

 

When I test the connection I get a green check mark, but something is faulting durring the initialization.

 

I queried the 2005 Database (SELECT * FROM ServerDBVersion) and it returns three rows that appear to list the components of the Blackberry Databases. When I query the SQL 2008 Databases I get an error: "Invalid Object Name."

 

Does BES 5.0.1 not create this table? Anyone know of a fix or workaround?

 

These are the results of the SQL 2005 Query

 

ID  CurrentVersion       CreateDateTime                   BuildDateTime                     DisplayVersion

1    4.1.2                       2012-05-08 15:31:33.563     2009-07-16 00:00:00.000    4.1.7

2    4.5                          2012-05-08 15:31:45.793     2008-07-16 00:00:00.000    5.0

3    5.0                          2012-05-08 15:32:27.320     2011-02-11 00:00:00.000    5.0.3

 

**CreateDateTime is when I installed BES so this table is created by BES, not SQL. No other progran would be able to use this table without context.

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Guru III
knottyrope
Posts: 26,502
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES Transporter - SQL Error when configuring Source Database

local machine time may be out of sync with domain controller time. Please restart Windows Time Service and try again



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New Contributor
gpenn1390
Posts: 2
Registered: ‎05-08-2012
My Carrier: Verizon

Re: BES Transporter - SQL Error when configuring Source Database

No the times are all correct. How would that affect the contents of a SQL Database? Are the Databases for 5.0.1 and 5.0.3 formatted differently? Because that would appear to be the case.

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Guru III
knottyrope
Posts: 26,502
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BES Transporter - SQL Error when configuring Source Database

can you connect to the database with SSMS with out issue?

 

 



Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

See me at BlackBerry Fans Get Hands-On BlackBerry 10 Demo

Want to thank me? Buy my KnottyRope App here

Please use plain text.