01-25-2012 08:27 AM
Details: BES Express 5.0.3 MR1 (have MR2but haven't installed it yet)
Exchange 2010 on a Windows Server 2008 R2 server.
# of Users: 13
As you can tell we have very few BB users and a basic setup. I was just awarded the responisibility of the BES without any prior experience with BB's or BES. We have had several users lose their phone for it only to be found a few weeks or a month later under their car seat or under a couch, after we have replaced the phone. As a smaller company we would like to eliminate extra cost like that. As of right now we have a user who has lost their phone and we would like to see if we can track it before ordering a replacement phone.
My Question: Is there a preferably free or very cheap way to track it through BES? If so can you please point me in that direction?
I have done a some research and it seems very possible if you are a programmer that is fimilar with perl and SQL DB's. However I am not one of those. The phone is still powered on but on silent. I can see that it has connected with the BES in the last 8 hours due to emails being delivered to the phone. GPS is enabled and it seems I can push down an app to the phone but haven't tried yet.
I am open to suggestions!
01-25-2012 09:31 AM
i dont see express listed above
we use telenav to track people but it still isnt that accurate to locate a phone.
01-25-2012 09:39 AM
I didn't see the BESX supported either.
Can you tell me about the telenav that you are using? I see that they offer a free 30 day trial to test, etc. ?
01-25-2012 11:42 AM
01-25-2012 04:06 PM
verizon might have similar, ask them if they do
10-08-2012 10:31 AM
NEED TO KNOW WHERE MY PHONE AT
are you on BES? if yes did you look at the discussion above?
if no did you install and setup BlackBerry Protect? if not installed nothing we can do here to find it