BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[sebbero]

Hi

We are on BES Version: 5.0.2.29  trying to setup a blackberry z10 but it doesn't see the device attached any one have any ideas why it works fine with other blackberries?

[oliwer]

BB10 devices needs BES10 (BDS 6 to be more specific). You cannot activate your old devices against BES10, so you need both until you do not have legacy devices anymore.
Several Threads here in the forum about that already.
Was my answer helpful? - Like it please!
Did my answer solved your request? - Mark it as solution

[knottyrope]

---

sebbero wrote:

Hi

We are on BES Version: 5.0.2.29  trying to setup a blackberry z10 but it doesn't see the device attached any one have any ideas why it works fine with other blackberries?

---

why? old device are based on Java, use BIS or BS to get emails from BES and the java devices dont really have an email client on them.

Z10 uses QNX and on board email client with Exchange Active Sync built in.

neither interoperate with each other

BES 10 is free but you pay for CALs