02-27-2013 10:02 PM
I am running BES Express 5.0.4
This morning I tried to add a user using the Blackberry Administartion Web page, i was able to login fine, but then get greeted with
HTTP Status 500 -
type Exception report
description The server encountered an internal error () that prevented it from fulfilling this request.
pplicationServlet.java:147) com.rim.bes.bas.web.common.BASApplicationServlet.d oService(BASApplicationServlet.java:162) org.apache.tapestry.ApplicationServlet.doPost(Appl icationServlet.java:168) javax.servlet.http.HttpServlet.service(HttpServlet .java:637) javax.servlet.http.HttpServlet.service(HttpServlet .java:717) com.rim.bes.bas.web.common.CSRFProtectionFilter.do Filter(CSRFProtectionFilter.java:108) com.rim.bes.bas.web.common.ResponseHeadersFilter.d oFilter(ResponseHeadersFilter.java:85) com.rim.bes.bas.web.common.filter.SystemStartupPro gressFilter.doFilter(SystemStartupProgressFilter.j ava:187) org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA_CP logs.
I have re-installed Java and checked the regisrtry settings for BAS-AS, BAS-NCC, Blackberry MDS connection to reflect that Java version
I have uninstalled Java and rthen re-installed Blackberry Enterprise server 5.0.4 letting it use the version of Java it comes with and checked the above settings again
I have changed the JVM Option Number 3 to -Xms768 (was on Xms1024
I still cannot get this thing working. Any ideas?
02-28-2013 02:08 AM - edited 02-28-2013 02:10 AM
Saw this several times for customers, but a reinstall of BAS helped. I know you already tried this, but maybe you can give it another try.
Whats about MR2?
Edit: Forget about MR2, just read u r using BES Express
02-28-2013 03:04 AM - edited 02-28-2013 03:08 AM
I was under the impression that since this server has the full install of Blackberry I could not just re-install BAS on its own?
Another thing, this is the Error in the BAS-AS_err log
0 [main] INFO com.rim.beip.Beip - BEIP Disabled: init
02-28-2013 03:15 AM - edited 02-28-2013 03:26 AM
I did a re-install over the top
what issues am I likely to have with an uninstall then re-install? Will I have to do much configuration? Not keen on too much of an outage....
What is the situtaion if I just install BAS only on another Server, is that a viable option to get me to be abelt o add some users? is there any issues with running a BAS server on the same server as the BES and on another server?
02-28-2013 03:26 AM
02-28-2013 03:27 AM
02-28-2013 03:35 AM