BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[hvanantwerp]

Good day,

My setup is as follows :

Microsoft Exchange Server 2007 with BES Express Server 5. We are experiencing an issue where when a user sends a meeting request from their BB externally the meeting request is delivered as a normal blank email. When sent internally it delivers as a normal meeting request.

I have checked all the settings on forums for receiving meeting requests and that is all in order, this affects all users on our BB server

Any help would be appreciated.

[knottyrope]

you have to allow outside invites on exchange for it to work

[hvanantwerp]

ok how do I check to ensure that is enabled?

[knottyrope]

see if this helps

Article ID: KB20866

[hvanantwerp]

YEah that I have checked and they are correct as per that doc :

AutomateProcessing                  : AutoUpdate

AllowConflicts                      : False

BookingWindowInDays                 : 180

MaximumDurationInMinutes            : 1440

AllowRecurringMeetings              : True

EnforceSchedulingHorizon            : True

ScheduleOnlyDuringWorkHours         : False

ConflictPercentageAllowed           : 0

MaximumConflictInstances            : 0

ForwardRequestsToDelegates          : True

DeleteAttachments                   : True

DeleteComments                      : True

RemovePrivateProperty               : True

DeleteSubject                       : True

DisableReminders                    : True

AddOrganizerToSubject               : True

DeleteNonCalendarItems              : True

TentativePendingApproval            : True

EnableResponseDetails               : True

OrganizerInfo                       : True

ResourceDelegates                   : {}

RequestOutOfPolicy                  :

AllRequestOutOfPolicy               : False

BookInPolicy                        :

AllBookInPolicy                     : True

RequestInPolicy                     :

AllRequestInPolicy                  : False

AddAdditionalResponse               : False

AdditionalResponse                  :

RemoveOldMeetingMessages            : True

AddNewRequestsTentatively           : True

ProcessExternalMeetingMessages      : True

DefaultReminderTime                 : 15

RemoveForwardedMeetingNotifications : False

Identity                            :

[hvanantwerp]

Hi this issue is still not resolved, anyone with possible suggestions would be greatly appreciated.

[knottyrope]

have you tried enabling EWS? I have seen a few that it works better

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB20157