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BBAddict0523
Posts: 1
Registered: ‎09-16-2008

Disappearing Calendar Entries HELP!!!

I have two issues and one question:

 

First the issue...

 

I installed Unite to use with both our household curves, everything installed fine, I only use the calendar feature, but my entries keep getting deleted. I added 2 entries that reaccur every single Monday and Saturday unitl December, that worked fine, I proceeded to add some entries for October and it synced fine, I added 2 more in Novemeber and those synced fine as well...thats all I added...i checked one day later and the entries I added in october and november are both gone. The first time I did this I went nuts and put in all my entries until april 2009, everything was fine but then all my entries in october november and december deleted themselves. The more I add the more get deleted. I selected to keepm my calendar forever on my blackberry to see if that made a difference but no way..

 

Second Issue

 

For the calendar, on my curve i am able to set up a reoccuring date for yearly and to never end, but on my other blackberry I have to select a date..it wont give me the "NEVER" option for the reoccuring.

 

Question:

I am going to have to install Unite on another computer as appose to the one its on right now..do I just have to uninstall it the one computer and reinstall on the other???? then connect the BB's to the new machine???

 

 

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BlackBerry Technical Advisor
2-1-Alpha
Posts: 88
Registered: ‎07-15-2008

Re: Disappearing Calendar Entries HELP!!!

Hi BBAddict0523,

 

Occurring appointments aren't currently available for BlackBerry Unite!.

 

However, the "Never" option could be a device software-related issue and perhaps would best be addressed by a technical support representative from your wireless service provider.

 

As for installing BlackBerry Unite, you will have to reactivate the BlackBerry once the installation is complete.

Jason

Analyst | Tier 3 Support Operations | BlackBerry Technical Support

BlackBerry MVS Certified Integration Specialist
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