11-27-2012 12:12 PM
Exchange Server 2010 SP 2 Version 14.2 (Build 247.5)
SQL 2008 R2 running Windows 2008 R2 hosting the BESExpressConfiguration Database
Windows 2008 R2 Server hosting BES Express Software version 18.104.22.168
We are trying to upgrade to BESx SP4
We get thru the inital upgrade, and perform the reboot as directed.
After the reboot the installation continues and asks for a CAL Key.
We place our existing CAL key in the field and click Next
Immediately we receive the following error
"Error as BAS Admin Settings container should already be loaded. Exiting."
i click ok then the installation closes.
the services are unable to start at this point.
This is extremely frustrating as you may imagine.
Any help would be greatly appreciated
11-27-2012 01:39 PM
Complete the following steps to delete the registry key that is causing the issue:
Note: Back up the registry before making any modifications.
11-27-2012 05:24 PM
you are logged in as BESAdmin correct?
12-13-2012 10:16 AM
12-15-2012 06:49 PM
so you running with out issue now?