BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[uklogistics]

Using this fix for BES 4.1 works great.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15003

KB15003

Since using BES express, I cannot separate Desktop emails and BIS emails on my user's handsets (8300)

Please advise if this KB15003 will works on BES express ?

If it doesn't then what is the solution from blackberry, without paying for third party software?

Thanks

[dvation]

I just go to the Options in my inbox and head over to Inbox Settings and deselect my personal account.

[uklogistics]

Thanks for your reply, but I don't have that option on the handsets , and isn't the ideal solution.

Just want to apply a fix to BES express so everyone has BIS and DESKTOP emails in separate icons on their handset automatically,

[JSanders Resident Expert]

I don't know if this works in BESX, you will have to find out. The second option certainly will.

1. Ask your BES Admin to push the BES mail folder to you:

ReadKB12610 Email messages associated with a BlackBerry Enterprise Server and a BlackBerry Internet Service account are located in the same Messages folder

2. Get the third party app for doing so

http://www.getempower.com/Empower_BES_MailBox.php

[uklogistics]

Managed to get the KB working. See last post here: http://supportforums.blackberry.com/t5/BlackBerry-Professional-Software/Creating-BES-Only-Icon-KB150...

[knottyrope]

But you posted for a BPS solution and this is BES Express 5.

Moved thread

 http://supportforums.blackberry.com/t5/BlackBerry-Professional-Software/Creating-BES-Express-5-Only-...