BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[MarioTunes]

Hello,

I have move one user from one Exchange DB to enother on the same Exchnage 2010 mailbox Server, and then delete user from BES server and got followin Error:

MAPIMailbox::RemovePagerDatabase - OpenMsgStore (0x8004011d) failed

now I can't activate that user on BES server, I got following error:

RIM_HrResolveProxysFromDN - ResolveNamesMAPI failed from -2147221233

MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

User "User name" not started

1 user(s) failed to initialize

If I run IEMSTest on this user I got following:

BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Version 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - Besadmin2

User Name: Opening message store using
        /o=NAME/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Name
        /o=NAME/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=CASARRAY.DOMAIN.LOCAL/cn=M
icrosoft Private MDB
User Name: Mailbox opened successfully
User Name: Root Folder opened successfully
User Name: Folder created successfully
User Name: Test folder deleted successfully
User Name: MAPI test completed successfully
User Name: CDO Server Name: CASARRAY.DOMAIN.local
User Name: CDO Mailbox DN: /o=NAME/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=User Name
User Name: CDO logon successful
User Name: Get default calendar folder successful
User Name: Get calendar folder name successful: 'Calendar'
User Name: CDO test completed successfully
User Name: No Send As permission for the {DOMAIN\besadmin} account operator.
User Name: Initializing EWS Proxy... successful
User Name: Configuring User... successful
User Name: EWS calendar find request... failed

ThrottlingPolicy settings

RCAMaxConcurrency                         :
RCAPercentTimeInAD                        :
RCAPercentTimeInCAS                       :
RCAPercentTimeInMailboxRPC                :
CPAMaxConcurrency                         :
CPAPercentTimeInCAS                       :
CPAPercentTimeInMailboxRPC                :

EWSMaxConcurrency                         :
EWSPercentTimeInAD                        :
EWSPercentTimeInCAS                       :
EWSPercentTimeInMailboxRPC                :
EWSMaxSubscriptions                       :
EWSFastSearchTimeoutInSeconds             :
EWSFindCountLimit                         :

But I can't activate him

[MarioTunes · Accepted solution]

I have fixed error:

MAPIMailbox::RemovePagerDatabase - OpenMsgStore (0x8004011d) failed

I have removed user from BES, but just user, leave all Exchange settings.

When I add user to the BES I got new error that the token is OLD and I removed user from BES one more time and when add everything was fine.

[knottyrope]

it can take a few minute when moving a user for BES to get updated info from AD

next time

Try stopping these services in this order:

Blackberry Controller
Blackberry Dispatcher
Blackberry Router

Starting the services in this Order:

Blackberry Controller
Blackberry Dispatcher
Blackberry Router

and BES should find it rght after the move

[MarioTunes]

Thank you

[knottyrope]

welcome