Is there a secret location of documents for administrators to view, that allow them to be aware of all the touchy little nuances of administering the last few businesses holding onto Blackberry Enterprise Express? I've had enough frustrations as of late that I'm throwing in the towel with my BES support.
I had a number of sites that were working just fine but recently started exhibiting random issues, probably tied to unexplained phenomena, maybe ghosts. These are servers that just sit and no one ever touches them and typically BESx works fine but lately... not so much.
So I decided to update the BESx software from the version they had to the latest version?
So let's say I installed BESX_express_5.0.2 and I've recently downloaded BESX_express_5.0.3.
Can I run the updated version and everything will magically continue to work or do I need to follow the multiple maintenance releases to get to the latest version?
One location I had 5.0.2 (Bundle 14).
I tried a number of updates later and none of them worked, except 5.0.2 MR 1 which brough tme to 5.0.2 (Bundle 25). So I learned that updates are not inclusive of previous updates and you must update every single little update in between (?)
Next I'd expect to install Service Pack 2 Maintenance Release 2 besx502mr2.zip; unfortunately it tells me "The upgrade patch cannot be installed because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Etc."
Is there a roadmap to follow, something intuitive? Thanks in advance. This is annoying.
