02-23-2009 10:34 AM
I've managed to get the BlackBerry Professional Software up and running, and I was also able to complete the Enterprise Activation procedure on my BlackBerry Pearl 8100. Unfortunately my mail doesn't synchronize with my MS Exchange 2003 server. The Event log on the BlackBerry Professional server showed the following entries :
Event 18456 MSSQLServer : Login Failed for user 'BESadmin' [CLIENT : ip address of myBlackberry server]
and also :
Event 20000 Policy Patrol Service : Com Error 0x80040E4D Login failed for BESadmin.
However I able to successfully logon and access the BESMgt database which is on the same server as the BlackBerry software. FYI : The database is an MS SQL Server 2005 and I'm accessing it (remotely) via MS SQL Server Management Studio Express.
This problem looks like a permission problem of the BESAdmin account, although the account is db_owner of the BESMgt database.
Can you tell me what permissions I should set to fix these errors ?
Van Dijk Information Consultants
02-23-2009 11:03 AM
02-23-2009 11:06 AM
Just checked my SQL 2005 server.
server admin and sysadmin also needed as well as owner.
02-24-2009 03:29 AM
Unfortunately the messages (logon failed) still show up, but when I rebooted the server after a couple of minutes this message shows up in the Event Vieuwer :
Event 17137 Starting up database 'BESMgt'
Event 3454 Writing checkpoint in database 'BESMgt'
It looks to me that the database finally started and that the first couple of messages are related to the fact that the database hasn't initialised yet. Is there a way I could set a retry period for database logons ? That way I could probably avoid these logon failures to shop up in my Event log.
02-24-2009 05:47 AM
Things have gone bad since my last reboot : my BlackBerry devices are not longer synchronizing their email.
I've already look around at the BlackBerry Professional configuration, but all looks ok at first sight.
FYI : I got two more warnings in the event log but I think they can be ignored safely :
Event 2000 SCS : RequeueInProgress : 1 commands were requeued
Event 20608 Using Default BIPP shared secret
can you help me to trace the root of this problem ?
02-24-2009 11:15 AM
If SQL is on the same server you have to delay BES from starting.