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New Contributor
bp21network
Posts: 2
Registered: ‎03-18-2012
My Carrier: O2

Unable to login to Blackberry Desktop Web or Administraton with AD account.

if i try and login to Blackberry Desktop Web with my username "XXX" password and domain bp21network (ignoring the ".local") i get The username, password, or domain is not correct. Please correct the entry.

 

log is

 

 

 

(03/18 19:07:24:299):{http-SERVER.BP21NETWORK.LOCAL%2F192.168.0.5-3443-13} [com.rim.bes.basplugin.activedirectory.LDAPSearch] [INFO] [ADAU-1001] {u=SystemUser, t=5129} performPagedLDAPSearch problem performing LDAP operation: url=ldap://SERVER.BP21NETWORK.LOCAL:3268 base= filter=(&(objectClass=user)(objectCategory=person)(|(sAMAccountName=bdp)(userPrincipalName=bdp))) scope=2

 

 

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New Contributor
bp21network
Posts: 2
Registered: ‎03-18-2012
My Carrier: O2

Re: Unable to login to Blackberry Desktop Web or Administraton with AD account.

Also Tried adding a dns record Solution:
1. Go to DNS Manager in DC (see url=ldap://BES-SERVERNAME.local:3268) , the problem is the TCP-Port, by default is 389.
2. Select ->Forward Lookup Zones->Domain->_msdcs->dc->_sites->SITE that content servername->_tcp.
3. Create a new (other New Records)-Service Location (SRV)->Create Record->Select _ldap-> Weight=100->Port number: type 3268 like appears in log->Host offerin this service->type the FQDN server, "server.domain.com"
4. Reset dc and BES server , BUT THIS DIDNT WORK EITHER
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