BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[knottyrope]

BES enabled devices can have BIS also. But if you get corporate email (same email address and domain) from both then you will have issues.

[denisshields]

Hi and thanks for that. I shall enter another of my domain addresses in BIS to keep them apart. Exchange puts all the mail including pop3s to the one place anyway. Before progressing further with that problem, however, there is another and more pressing problem has arisen.

I cannot now wirelessly activate the handset even though I believe that I have set up BPS precisely the same way and set everything with precisely the same permissions. I tried a hard wire to server and no difference. Wiping handset did not improve matters. The only errors in BPS show IT Policy Status Error and last result was failed to deliver. At handset end the Activation process tries and retries and then gives up and tells me to contact the Administrator. I have looked through MAGT log and Alert logs and found issues but I need to make sense of them first before I will be able to identify what has gone wrong.

I shall try to solve that issue first to put me back where I was. At this point I would happily settle for that! Anyway, my first plan is to do a restore of Blackberry, SQL and System State to a time when all permissions and settings allowed wireless activation.

Thank you meantime for your help which has been greatly appreciated.

[knottyrope]

KB12610 - Email messages associated with a BlackBerry Enterprise Server and a BlackBerry Internet Se...

You can post some of your errors if you wish, just remove personal info.

[denisshields]

Hi, and thanks for the further offer of help with activation issues. I contacted my data carrier who confirmed that when they ported in my old number, they deregistered my handset in the process. Further, when that was quickly solved, they admitted to issues their side with the blackberry network.

Thinking everything was my fault because I am a newbie, I uninstalled BPS from my mail server. I then deleted the BESadmin accounts in Active Directory in Exchange 2007, cleaned registry. Boy was that all a big mistake.Blackberry is buried sooo deep in Exchange and AD!. My mail server was no longer working properly and I could not restore System State or Exchange to previous state as windows backup (*.bkf files) would not work! I also have Yosemite backup  with a removable drive which was operating but not properly in the damaged system state, so I could not rely upon that.

Given the problems, I decided to start the server from scratch. I have raid 5 and 3 x 300 GB drives and cannot find out how to partition a boot drive of (say max 20GB) and leave the remainder under raid 5 as data space. It came with 12GB OS partition which I thought was a little tight. It is currently offline and I am using all my other workarounds to keep me going until I can figure it out.

With this rant, you will have gathered that BPS connection with my blackberry is the least of my worries. I am currently running on BIS with DM and am happy that is helping with my workaround while my domain is down.

I would like to thank you for all your help on the blackberry issue and I shall go and try to sort out my other problems.

[knottyrope]

Sorry to hear about you exchange backup issue. I have been there done that too.

you are only as good as your last backup.