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Contributor
jeprue
Posts: 26
Registered: ‎11-23-2011
My Carrier: Cincinnati Bell
Accepted Solution

Where do I find the SRP and CALs for BES Express?

BES Express claims to be free but the install guide mentions needing SRP and CAL information.  Where does that come from? 

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Super Contributor
oliwer
Posts: 487
Registered: ‎05-23-2008
My Carrier: .

Re: Where do I find the SRP and CALs for BES Express?

You can get it here: http://us.blackberry.com/business/software/besx.html
Just click on "How to get it" and choose your mailplatform. You will get an e-mail with the SRP and CAL data
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Contributor
jeprue
Posts: 26
Registered: ‎11-23-2011
My Carrier: Cincinnati Bell

Re: Where do I find the SRP and CALs for BES Express?

When I clicked on that link, I get a mostly black screen with links to Devices, BBM, Apps, Software and Support on the top. Do I need to go to one of those links?
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Contributor
jeprue
Posts: 26
Registered: ‎11-23-2011
My Carrier: Cincinnati Bell

Re: Where do I find the SRP and CALs for BES Express?

Never mind. I poked around at the website a few more times and finally got it to display the "how to get it link". I just recieved an e-mail with my download information. yesterday I had just downloaded the software without ordering it. Hopefully now I'll get my SRP and CAls. Thanks Oliver for you help.
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