BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[freakinvibe]

BES is trying to contact a Global Catalog server. To find one it is querying the SRV (service) record. This gives no result.

What DNS servers have you configured on the BES? Is BES member of the domain?

[zimsters]

the NIC of the entire server is using opendns (208.67.220.220/208.67.222.222).

however, the server is also configured as a dns server.

it also hosts the active directory. how would i check if bes is a member of the domain?

[freakinvibe · Accepted solution]

On the BES Server, open a command prompt and type

nslookup my.domain.com

Replace my.domain.com with your domain name. You should not have the openDNS servers, but you local DNS servers listed. the openDNS servers don't know anything about your local addresses, so the BES can't lookup your local servers.

[zimsters]

unbelievable. all it took was changing nameservers from opendsn to 127.0.0.1 and i'm all set thanks!

[mtechnical]

I had the same error on a SBS 2003 install.  Whoever set it up did not point the server DNS to itself (as it should be).  Changed the servers DNS to 127.0.0.1 and the error was resolved.  Hurrah.

[knottyrope]

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mtechnical wrote:

I had the same error on a SBS 2003 install.  Whoever set it up did not point the server DNS to itself (as it should be).  Changed the servers DNS to 127.0.0.1 and the error was resolved.  Hurrah.

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Thanks for sharing your solution