BlackBerry® Professional Software and BlackBerry® Enterprise Server Express

[kfkehua]

We are in the middle of putting our BPS server. All our users now use the blackberry internet service to get their mails.

After we upgrade our data plan to BES, what should be the next step?

I assume you need to delete the intenet service account before doing the enterprise activation? otherwise you will have receive e-mails twice?

Is ther a need to do a clean wipe on the devices?

thx very much if anyone could help.

[knottyrope]

Yes remove BIS settings first.

A wipe may not be needed at all.

Hardest part is knowing the BES plan is set correctly.

It is a BESAdmin rite of passage to go through the gauntlet of correcting the right BES data plan with your carrier.

Want to check if a device is provisioned correctly?
Sign up for free to the BlackBerry Expert Support Center.

https://www.blackberry.com/besc/dashboard/

Then use the Enterprise Activation Readiness tool.

All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.

[kfkehua]

we are running exchange 2003.

i realize on the BPS server you have to install the exchange manager, I guess for the required mapi tools.

I'm having a hard time finding my exchange CD's.

DO you know if I can just install the Exchange Mapi CDO tool from http://www.microsoft.com/Downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611e&displa...

Is that good enough? or do I HAVE TO have the exchange 2003 manager?? thanks very much.

KF

[knottyrope]

CDO 1.2.1 shoul be fine. It is backwards compatable.

[CerealBypass]

The Exchange MAPI/CDO 1.2.1 client will work just fine for Exchange 2003.