Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry Push Development

Reply
New Developer
CharlesZA
Posts: 28
Registered: ‎03-04-2009
My Device: Bold 9700

Applied for Production push account 2 weeks ago

We applied for production push details 2 weeks ago and our client wont go live with the app until we have that. In about a week's time they will cancel the contract if we dont have these details. Can anyone help me. Im done sending emails to RIM.

Please use plain text.
BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Applied for Production push account 2 weeks ago

Hi Charles,

 

Have you sent an email to BlackBerryPushServices@rim.com? If so please reply and loop me in, I'll see what I can do to help.

Garett
@garettBeuk
--
Goodbye everybody!
Please use plain text.
New Developer
CharlesZA
Posts: 28
Registered: ‎03-04-2009
My Device: Bold 9700

Re: Applied for Production push account 2 weeks ago

I sent a mail to that account and was asked to apply again for the production account. I did that a week ago but still no feedback.

 

What frustrates me so much is that it is probably a 1 hour job for someone to generate production details yet we have been waiting for more than a month and our client has lost interest.

Please use plain text.
BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Applied for Production push account 2 weeks ago

Hi Charl,

 

You have my email but it looks like I was removed from the communication with the Push Services folks. If you could add me back I would gladly facillitate.

Garett
@garettBeuk
--
Goodbye everybody!
Please use plain text.