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BlackBerry Push Development

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Administrator
MSohm
Posts: 14,073
Registered: ‎07-09-2008
My Carrier: Bell

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

We are not currently aware of any issues currently impacting the BlackBerry Push Service.

 

In order to investigate this further we'll need the name/ID of affected applications.  Please forward this information to appworldsupport@blackberry.com for further assistance.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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Contributor
tjerkw
Posts: 40
Registered: ‎05-12-2010
My Carrier: multiple simcards

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

Mark its only affecting the push eval servers... Do they also work correctly still?

Lot of people having problems here.

 

I already filled in an Escalation Form which i got from Sanyu Kiruluta (From RIM UK) and that form  is sent to the Blackberry BIS team.

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Contributor
Gozer
Posts: 11
Registered: ‎03-01-2010
My Carrier: Sprint

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

Yea,

 

Similar issue here.  All was working fine then poof messages started dropping (within the last few days).  I'm on a production server and it used to work fine.  Now it seems like the messages are just disappearing.  I do a status query and I get the below:  (I replaced my actual pin with the xxxxxxx)

 

<?xml version="1.0"?>
<!DOCTYPE pap PUBLIC "-//WAPFORUM//DTD PAP 2.1//EN" "http://www.openmobilealliance.org/tech/DTD/pap_2.1.dtd">
<pap>
<statusquery-response push-id="90472ef5-163a-43eb-977c-bfd3abd6afc6">
<statusquery-result event-time="2010-06-09T15:51:48Z" message-state="undeliverable" code="2002" desc="The PIN specified was not recognized">
<address address-value="xxxxxxxx"/>
<quality-of-service delivery-method="confirmed" network="" network-required="false" bearer="" bearer-required="false"/>
</statusquery-result>
</statusquery-response>
</pap>

 

The pin was fine and is registered..

 

Now if I re-register the phone it works for awhile then the same thing will eventually happen..

 

 

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New Contributor
SA_bb_dev
Posts: 5
Registered: ‎06-08-2010
My Carrier: Vodacom

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

I am having a similar problem. The phone's sometimes seem to de-register from the push server and are "Inactive" and therefore do not receive push.

 

I am having having a problem whereby the phone seems to connected to the push server "Active" but still does not receive push until I re-register the device.

 

Any help please?

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Contributor
ranguard
Posts: 11
Registered: ‎06-09-2010
My Carrier: T-Mobile

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

Evaluation service still disfunctional. Escalation form is on the way.

Tried to test on production system but clients fail to register:
https://pushapi.na.blackberry.com/mss/PD_subReg => Internal Server error "PD_subReg command is not currently in service!"

http://pushapi.na.blackberry.com/mss/PD_subReg => timeout

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Contributor
tjerkw
Posts: 40
Registered: ‎05-12-2010
My Carrier: multiple simcards

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

Suddenly they work again!!! Lets hope it stays this way.

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Developer
Bullety
Posts: 138
Registered: ‎08-02-2009
My Carrier: T-Mobile

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

I unfortunately can't agree, I do now see the arrows again in the upper right corner when a message is pushed but it is not received by my application.

 

I did not change my application.

 

In the event log on the device, I receive this messages:

 

d ne.rim.blackberry.api.push - Imrc  [Applicationport]

 

where [Applicationport] is the port number.

 

It seems like my application isn't registered for listening any more but I registered at the BlackBerry server a minute ago so that can't be the case.

 

I did wrote a message as Mark told us but did not receive an answer until now.

 

 

Best regards,

Bullety

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New Developer
supa
Posts: 10
Registered: ‎03-24-2009

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

Hurray,

finally it's working again for us, too.

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Developer
Bullety
Posts: 138
Registered: ‎08-02-2009
My Carrier: T-Mobile

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

Yep, workin here again :smileyhappy:

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Contributor
tjerkw
Posts: 40
Registered: ‎05-12-2010
My Carrier: multiple simcards

Re: Push Messages Not Delivered Anymore.. However setup seems okay.. It worked before.

So now it stopped working agian.... After a simcard switch between phones it stopped working.  I see the arrows moving... but the pushed message is not sent to the port that i;m listening too (which is the correct port).....

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