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New Contributor
LandS
Posts: 7
Registered: ‎01-17-2012
My Device: BlackBerry Z30
My Carrier: Telus
Accepted Solution

PushService.create failing with error 500 INTERNAL_ERROR - Eval

Howdy,

 

I'm using WebWorks 1.0, developing with an EVAL push account. It worked fine yesterday, but today, my unchanged code now returns error 500 in the onFail callback.

 

blackberry.push.PushService.create(options, onSuccess, onFail, onSIMChange, onPushReady);

 

    static Number INTERNAL_ERROR = 500 

    Result error code for an internal error. 

 

My client registration URL also lands on a default Tomcat landing page, where anyone can execute built-in examples and samples... Seems insecure.

 

    http://cp4210.pushapi.eval.blackberry.com

 

I'm stuck in the mud here - it is definitely not on my side..  The same working BAR from yesterday is now returning a 500 failure.

 

Help?

 

John

 

 

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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: PushService.create failing with error 500 INTERNAL_ERROR - Eval

Hi John,

 

Definitely looks like something went awry with the EVAL service yesterday which is still ongoing. I have notified the server team to investigate and will post back here once resolved.

 

 

As an FYI for anyone else reading this post:

  • In Cascades the error return is 10114
  • This issue does not affect PROD push accounts
Garett
@garettBeuk
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Goodbye everybody!
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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: PushService.create failing with error 500 INTERNAL_ERROR - Eval

Hi John,

 

This issue should now be resolved. I tested and was able to successfully register against EVAL now.

 

Let me know if you run into any further issues.

 

Cheers,

Garett
@garettBeuk
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Goodbye everybody!
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New Contributor
LandS
Posts: 7
Registered: ‎01-17-2012
My Device: BlackBerry Z30
My Carrier: Telus

Re: PushService.create failing with error 500 INTERNAL_ERROR - Eval

Thanks!

 

I've submitted the request to move to Prod..  Perhaps this is something you have the power to expedite?

 

Thanks,

 

John

 

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New Contributor
LandS
Posts: 7
Registered: ‎01-17-2012
My Device: BlackBerry Z30
My Carrier: Telus

Re: PushService.create failing with error 500 INTERNAL_ERROR - Eval


gbeukeboom wrote:

This issue should now be resolved. I tested and was able to successfully register against EVAL now.


 

Still getting 500 error.

 

John

 

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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: PushService.create failing with error 500 INTERNAL_ERROR - Eval

It's working well here, which points to an issue in your app. Please try deleting it from the device then re-deploy to see if it helps.

Garett
@garettBeuk
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Goodbye everybody!
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New Contributor
LandS
Posts: 7
Registered: ‎01-17-2012
My Device: BlackBerry Z30
My Carrier: Telus

Re: PushService.create failing with error 500 INTERNAL_ERROR - Eval

That did it, thanks for the help.

 

John

 

 

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