10-07-2011 04:22 PM
Hi, expert, from this link: http://supportforums.blackberry.com/t5/BlackBerry-
It worried me a little. We are going support our agent for device with BES with Push by using blackberry infrastructure. Will "Blackberry Internet Browsing Service" be always available for device associated with BES? If not, it would be big constraint for using push service from Blackberry infrastructure. I tesed on my device which is associated with a BES, however I am not sure it will work for all the cases. Could any one confirm on this?
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10-07-2011 05:51 PM
Pushing to BES only devices is done through the BES server not the BIS push server. This is why enterprises like the BlackBerry solution because they control their own devices and have option to don't allow outside 3rd parties from interacting with the devices. Some enterprises allow BIS service books on device and some don't - its company policy.
10-08-2011 10:40 AM
Thanks for the info. From my reading, that doesn't mean that the device needs to have "Blackberry Internet service" although that we call it BIS push, however blackberry really calls it push services thru blackberry infrastructure (see this page: http://us.blackberry.com/developers/platform/pusha
If so, do company need to pay extra money for this BIS? I am a little confused on this right now.
10-11-2011 01:42 PM
Actually from this page http://us.blackberry.com/developers/platform/pusha
>>The ability to push to both public (BlackBerry® Internet Service) and enterprise (BlackBerry® Enterprise Server) applications using a single SDK and server-side application
Device would need BIS (BlackBerry Internet Service) to accept push through blackberry infrastructure. I guess blackberry infrastructure is inter-changeable term as BIS. So push thu Blackberry Infrastructure would really mean push thru BIS.
Push thru Blackberry infrastructure works on my BB device from Fiberlink which is associate with a BES server, so I thought that this is not a problem.
Apparently it is a little complex than that.
What really needs from BIS in push is the Blackberry Internet Browsing service, from their doc, it also says this:
======================================
Some airtime service providers might
not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features
======================================
For the BES IT policy to block BIS push, are you talking about this IT policy? Could you confirm?
Firewall Block Incoming Messages IT policy
ruleDescription: This rule specifies whether the BlackBerry® device firewall prevents the BlackBerry device from processing specific types ofincoming messages, including SMS text messages, MMS messages, public and organization-specific PIN messages, and BlackBerry® Internet Service messages.
10-18-2011 05:03 PM - last edited on 10-18-2011 05:04 PM
Did more testing on this.
I am able to register on device with BES association. I am able to push message. I am not able to disable the push message even if I configured the IT policy "Firewall Block Incoming Messages IT policy" at BES server to disallow the BIS message. I also configured filewall to block BIS message, somehow I am still able to receive the BIS push. So at this point, I am not sure how to disable push at device with BES association.
11-02-2011 12:27 PM
close this for now although that I am still not able to disable BIS push. However it is confirmed we would need BIS connection for the push thru the blackberry infrastructure.