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BlackBerry Push Development

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New Contributor
Posts: 5
Registered: ‎05-07-2014
My Device: Black Berry Curve

Re: suddenly push notification working stop error 401 unauthorized server

Yep, that looks like exactly the same issue.
Contributor
Posts: 15
Registered: ‎05-05-2014
My Device: Bold 9900

Re: suddenly push notification working stop error 401 unauthorized server

Looks like the new cert is in place:

 

Issuer: C=US, O=Thawte, Inc., CN=Thawte SSL CA
Validity
Not Before: Jun 11 00:00:00 2014 GMT
Not After : Jun 11 23:59:59 2015 GMT
Subject: C=CA, ST=Ontario, L=Waterloo, O=BlackBerry Ltd, OU=IT, CN=*.pushapi.eval.blackberry.com
Subject Public Key Info:

New Developer
Posts: 16
Registered: ‎04-22-2014
My Device: BlackBerry Z10

Re: suddenly push notification working stop error 401 unauthorized server

yes cert seems to be updated but still not getting Push on device. Are you guys getting PUSH messages delivered to your devices?

New Developer
Posts: 32
Registered: ‎05-05-2014
My Device: 9780

Re: suddenly push notification working stop error 401 unauthorized server

yes i getting push to devices ...

New Developer
Posts: 16
Registered: ‎04-22-2014
My Device: BlackBerry Z10

Re: suddenly push notification working stop error 401 unauthorized server

I am still getting success response from BB server but device is not receiving any message. Even not getting any log in slog.

 

I also tried to download pps log files from device but I have no permission to read or copy them.

Also I noticed that handleInvoke method in backend app is called at time of pps initialization but never called again on real PUSH message sending

New Developer
Posts: 16
Registered: ‎04-22-2014
My Device: BlackBerry Z10

Re: suddenly push notification working stop error 401 unauthorized server

Here's the Device Log taken from slog. Hope it may help find the main issue:

 

Jun 12 15:53:12.420 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 <implicit> 0 SHUTDOWN -----ONLINE-----
Jun 12 15:53:12.420 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO PPS helper initialized for thread
Jun 12 15:53:12.424 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 9000 INFO Qml debugging is enabled. Only use this in a safe environment!

Jun 12 15:53:12.478 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO BPS initializing
Jun 12 15:53:12.478 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO BPS initialized successfully
Jun 12 15:53:12.489 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO navigator_request_events called for chid 2, reads will begin on first bps_get_event
Jun 12 15:53:12.490 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO navigator_request_events called for chid 2, reads will begin on first bps_get_event
Jun 12 15:53:12.490 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_add_fd: fd, events, listener, arg are duplicates. Returning success anyway.
Jun 12 15:53:12.537 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 15555 INFO FileImageDecoderQNX::Preheat image: loaded=0 [1x1] @81823f8
Jun 12 15:53:12.538 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 15555 INFO FileImageDecoderQNX::Preheat image: loaded=0 [1x1] @81824d0
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO navigator_request_events called for chid 2, reads will begin on first bps_get_event
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_add_fd: fd, events, listener, arg are duplicates. Returning success anyway.
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 9000 NOTICE OrientationSupportPrivate::getSupportedDisplayOrientation: auto 
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 9000 NOTICE OrientationSupportPrivate::initDirectionAndOrientation: 
isCardOrViewer: false 
manifestDisplayOrientation: All 
displayOrientation: All 
uiOrientation: Portrait 
displayDirection: North 
nativeDisplayOrientation: Portrait 
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 <implicit> 0 SHUTDOWN -----ONLINE-----
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO QNXApplicationEngineImpl::Server Thread: STARTED
Jun 12 15:53:12.610 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO BpsEventServer::BpsServer started
Jun 12 15:53:12.611 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..1 <implicit> 0 SHUTDOWN -----ONLINE-----
Jun 12 15:53:12.612 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO navigator_request_events called for chid 11, reads will begin on first bps_get_event
Jun 12 15:53:12.612 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO BpsEventServer::Requested events for navigator
Jun 12 15:53:12.612 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO BpsEventServer::initialized bps and requested critical events, waiting until handlers are added
Jun 12 15:53:12.613 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 13 not found
Jun 12 15:53:12.613 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 9000 INFO CS Debugging enabled: false 
Jun 12 15:53:12.613 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 14 not found
Jun 12 15:53:12.614 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 15 not found
Jun 12 15:53:12.614 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 16 not found
Jun 12 15:53:12.614 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 17 not found
Jun 12 15:53:12.615 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 18 not found
Jun 12 15:53:12.636 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO CascadesAppScreenGL::egl display ID 0 initialized
Jun 12 15:53:12.685 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO CascadesAppScreenGL::Found EGL extension EGL_KHR_fence_sync
Jun 12 15:53:12.687 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO CASCADES_BUILD::UNKNOWN
Jun 12 15:53:12.690 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 0 WARNING *input_system*[warn @ imf_properties.cpp:163 (tid:2-cascades-server)]: Null call back function request. Notification request ignored.
Jun 12 15:53:12.690 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 0 CRITICAL *input_system*[emerg @ imf_vkb_helper.cpp:205 (tid:2-cascades-server)]: Cannot initiate global candidate selection service.
Jun 12 15:53:12.692 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 ERROR QNXApplicationEngineImpl::Unknown DISPLAY_MODE HH, defaulting to handheld
Jun 12 15:53:12.692 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO CascadesAppScreen::screen_get_display_property_iv (DPI) - EOK : H=356, V=356
Jun 12 15:53:12.692 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO CascadesAppScreen:: Found sequence ID! 113
Jun 12 15:53:12.692 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO WindowController::Got main window data!
Jun 12 15:53:12.692 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO ConfigManager::HPPI = 356.000000, VPPI = 356.000000, FormFactor = Handheld, Orientation: Portrait
Jun 12 15:53:12.693 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 9000 NOTICE Cascades server initialized - waited for 73 milliseconds (real time) 
Jun 12 15:53:12.696 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 0 INFO *input_system*[info @ spell_check_services.cpp:344 (tid:7-imf_sp_activation_option_listener)]: Spell Check Client Library: No listeners registered
Jun 12 15:53:12.698 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO CascadesAppScreenGL::PrepareForRenderFrame: Screen buffers created
Jun 12 15:53:12.705 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 22 not found
Jun 12 15:53:12.715 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 0 INFO Detected display LCD-0-LCD:46537:001_2013:04:13_00:05:00_, id 1, type 0x7660, size 768x1280, mode 0.
Jun 12 15:53:12.725 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO QNXApplicationEngineImpl::startScreenEventThread(SUCCESS)
Jun 12 15:53:12.726 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO PPS helper initialized for thread
Jun 12 15:53:12.726 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO QNXApplicationEngineImpl::Test automation pps control object does not exist , QNXPpsSubscriptionServer and UITreeDumpPpsSubscription will not be created
Jun 12 15:53:12.726 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO LifecycleDecider::No mode env var found, this process is an application
Jun 12 15:53:12.726 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 ERROR PerimeterEventHandler::Could not determine perimeter, perim_map_uid_gid_to_perimeter gave errno 22 (Invalid argument) for uid 100 gid 900
Jun 12 15:53:12.726 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO PerimeterInfo::Perimeter for this process is now UNKNOWN
Jun 12 15:53:12.726 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO AccessibilityThread::Initializing accessibility bridge.
Jun 12 15:53:12.727 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_participant_send_request_to_registry: pps_encoder_buffer=<private>
Jun 12 15:53:12.727 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO PPSEventHandler::Requested BPS events for PPS channel /pps/services/font/settings on file descriptor 28
Jun 12 15:53:12.727 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO PPSEventHandler::Requested BPS events for PPS channel /pps/services/input/options on file descriptor 29
Jun 12 15:53:12.727 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO BpsEventServer::started all handlers, waiting for clearance to consume bps events
Jun 12 15:53:12.729 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: ionotify 28: [n]@registry
running::false
Jun 12 15:53:12.729 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps object: @registry 0
Jun 12 15:53:12.729 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps attibute running is false
Jun 12 15:53:12.729 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps data end
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: ionotify 28: [n]@registry
running::false
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps object: @registry 0
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps attibute running is false
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps data end
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: ionotify 28: [n]@registry
running::false
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps object: @registry 0
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps attibute running is false
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_read_registry_pps: registry pps data end
Jun 12 15:53:12.730 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_json_rpc_endpoint_run_forever: Entering main loop...
Jun 12 15:53:12.759 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 5 not found
Jun 12 15:53:12.759 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 4 not found
Jun 12 15:53:12.759 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 3 not found
Jun 12 15:53:12.759 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 6 not found
Jun 12 15:53:12.762 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 11 INFO bb_a11y_ipc_participant_send_request_to_registry: pps_encoder_buffer=<private>
Jun 12 15:53:12.762 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO QNXApplicationEngineImpl::Application window is visible, resuming rendering
Jun 12 15:53:12.762 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO ServerContext::setFrameBufferSize: notifying render engine about new framebuffer size: 768 x 1280
Jun 12 15:53:12.763 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO BpsEventServer::clearance to consume bps events given, entering loop
Jun 12 15:53:12.764 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO navigator_thread started
Jun 12 15:53:12.768 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO navigator_thread started
Jun 12 15:53:12.768 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO PPS helper initialized for thread
Jun 12 15:53:12.768 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO PPS helper initialized for thread
Jun 12 15:53:12.774 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO PPS helper initialized for thread
Jun 12 15:53:12.778 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO NavigatorProtocolParserV1::Received - BPS - NAVIGATOR_WINDOW_COVER
Jun 12 15:53:12.778 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO NavigatorProtocolParserV1::Reporting new cover sizes to server, width: 334 height: 396
Jun 12 15:53:12.778 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO NavigatorProtocolParserV1::new WindowStateInternal FOREGROUND
Jun 12 15:53:12.782 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO FontSettingsEventHandler::Font size changed to 9
Jun 12 15:53:12.783 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 ERROR InputOptionsEventHandler::pps_decoder_get_bool failed to get languageSwitcherDialogStatus
Jun 12 15:53:12.783 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 ERROR InputOptionsEventHandler::PPS Decoder error.
Jun 12 15:53:12.821 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 INFO PPS helper initialized for thread
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.825 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO FrameDiscarderGL2::discard framebuffer extension found
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.826 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.832 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.832 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.832 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.832 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.832 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.832 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.833 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.834 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.834 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.834 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.844 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 32 not found
Jun 12 15:53:12.846 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.846 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.846 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.846 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.846 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.846 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.847 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.847 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.847 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.847 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.847 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.847 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.848 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.848 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.848 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.855 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.855 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.855 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.855 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.856 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.857 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.857 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.857 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.857 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_type: type was NULL
Jun 12 15:53:12.857 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_ip_status: ip_ok was NULL
Jun 12 15:53:12.857 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 ERROR netstatus_interface_get_num_ip_addresses: num_ip_addresses was NULL
Jun 12 15:53:12.899 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO SceneController::Changing base font size to 9
Jun 12 15:53:12.907 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO NavigatorProtocolParserV1::Received - BPS - NAVIGATOR_WINDOW_ACTIVE
Jun 12 15:53:15.777 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 31 not found
Jun 12 15:53:16.476 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 32 not found
Jun 12 15:53:16.749 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047 default 8900 WARNING io_notifier_remove_fd fd 31 not found
Jun 12 15:53:16.904 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO EventManager::Processed 2, processEvents calls 9, key = 0, touch = 2, mouse = 0, a11yeventjobs = 0, cancel = 2, down = 0, move = 0, up = 0, shortcuts = 0, over the last 4175ms
Jun 12 15:53:16.932 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO ClientDocument::setTextFilter set
Jun 12 15:53:16.932 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO ClientDocument::setTextFilter to SINGLE_LINE_FILTER
Jun 12 15:53:16.936 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO ClientDocument::setTextFilter set
Jun 12 15:53:16.936 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO ClientDocument::setTextFilter to SINGLE_LINE_FILTER
Jun 12 15:53:16.977 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO IMFIL::QnxInputControl::Ignoring sendEndCompositionEvent: no active imf connection.
Jun 12 15:53:16.986 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO IMFIL::QnxInputControl::Ignoring sendEndCompositionEvent: no active imf connection.
Jun 12 15:53:16.987 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO IMFIL::QnxInputControl::Ignoring sendEndCompositionEvent: no active imf connection.
Jun 12 15:53:16.988 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO IMFIL::QnxInputControl::Ignoring sendEndCompositionEvent: no active imf connection.
Jun 12 15:53:16.988 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 ERROR ClientObject::removeAttributeListener() - no such attribute listener registered on object
Jun 12 15:53:16.991 com.globalRescue.gridBlackBerryApp.testDev_ackBerryApp1caf6bd9.182563047..0 csuifw_server 15555 INFO IMFIL::QnxInputControl::Ignoring sendEndCompositionEvent: no active imf connection.

 

BlackBerry Development Advisor
Posts: 834
Registered: ‎07-15-2008
My Device: Passport
My Carrier: Bell

Re: suddenly push notification working stop error 401 unauthorized server

There are a bunch of logs showing issues with network connectivity there. Are you certain there is a valid connection? Can you reach anywhere else on the device?

Tim Windsor
Open Source Technical Lead
New Developer
Posts: 16
Registered: ‎04-22-2014
My Device: BlackBerry Z10

Re: suddenly push notification working stop error 401 unauthorized server

[ Edited ]

yes I can reach public + private(VPN)  URLs on device. Also my app's headless part creates connection and session with PPG server successfully and also registers invocation targets.

 

But still not receiving PUSH on device

New Developer
Posts: 16
Registered: ‎04-22-2014
My Device: BlackBerry Z10

Re: suddenly push notification working stop error 401 unauthorized server

Does anybody know of BB support email ID? 

New Developer
Posts: 32
Registered: ‎05-05-2014
My Device: 9780

Re: suddenly push notification working stop error 401 unauthorized server

i reported them on id from where i received the push certificate which is  BlackBerryPushServices@blackberry.com  and also got the reply from them