11-18-2013 08:43 PM
I was prompted to upgrade my Blackberry Q10 software. After the upgrade my contact list was wiped off.
Tried saving a new contact after the wipe off and that can't be seen on the contact list.
When i diid a search for contact; i got the message " something went wrong".
What should i do to get my contact list back?
11-19-2013 01:17 AM
Dear Good Day !!!
For any change in the BlackBerry Device you should take the Back up of it. As you did the Upgrade of the whole Operating System you should be cautious always to take the backup of the Device.
First let me know whether you got the Contacts by manually adding on the BB OS 10 device or got Swapped the device from OS 7 to OS 10
11-19-2013 01:39 AM