06-12-2013 03:27 AM
Hi. We have serious problems to sync the clients of our Exchange 2003 server with our BB10 devices via ActiveSync. The calendars are not synced and the contats sync wrong. Only the emails work fine. Android or iPhone devices have no problems to by synced, Blackberry must have some error in its ActiveSync, our settings are ok.. Please, need some help. Thx
06-17-2013 12:02 PM
Sorry to hear you're having an issue with the Microsoft ActiveSync.
Are the Calendars shared or local? How are the Contacts are currently syncing? How should they be syncing? Is there any error encountered?
Do you have a BlackBerry Enterprise Server in conjunction with your Exchange Server?
06-18-2013 04:57 AM
Hi. I dont use BES, I have a created a standard ActiveSyns account on my Q10. Everything seemed to be good, the emails apears immediately, the contacts and calendar needed more time to be synced, but after a while the incomming emails, new contacts and new created appointments on the desktop stoped to be synced. I get no push now, no manuall syncing possible.
06-18-2013 01:47 PM
To clarify, the emails, Contacts and Calendar are syncing to your device but not to your Outlook when you view it on a computer?
If so, check your account using web mail and see if the data syncs up.