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Contributor
Ewhitfield
Posts: 10
Registered: ‎05-29-2013
My Device: Q10
Accepted Solution

AutoText not working anymore on bb Q10

My word substitutions are not showing up in the suggestions list. Every predictor is turned on and the word substitution list exists, but still no green substitutions appear as I text or email or bbm. It was working perfectly until today when I added a new phrase. At first the new phrase only, did not appear, so I turned my phone off and back on again, and now no word substitutions whatsoever appear.

JSanders
Posts: 87,246
Likes: 23,326
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: AutoText not working anymore on bb Q10

Have you looked at your Word Substution list to see that they ARE in fact still there?

 

Try the 'myver' entry and see what you get?




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Contributor
Ewhitfield
Posts: 10
Registered: ‎05-29-2013
My Device: Q10

Re: AutoText not working anymore on bb Q10

Q10SQN100-3/10.1.0.1483 brings up the green text correctly. I have checked my word substitution list and all phrases exist and are saved correctly, but the predictor still will not bring up my phrase when I start typing the shortcut.
Contributor
Ewhitfield
Posts: 10
Registered: ‎05-29-2013
My Device: Q10

Re: AutoText not working anymore on bb Q10

Okay, I was able to fix it myself. I tried everything and finally solved it by going into each phrase in my word substitution list and first turn "Always use this capitalization" on. Then auto text offered me the autotext suggestion but every word in the phrase was capitalized upon insertion. So I went back into every word in my substitution list and turned the "Always use this capitalization" off again. Now everything is working fine. Could it be some kind of automatic updater lost my autotext files forcing me to do this manual reset to get them to work again? Hope it is not a regular issue, but I love my new Q10!

JSanders
Posts: 87,246
Likes: 23,326
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: AutoText not working anymore on bb Q10

I've never seen anything like that before.




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New Contributor
ImtiazLalji
Posts: 5
Registered: ‎05-30-2013
My Device: Q10

Re: AutoText not working anymore on bb Q10

Hi. I have the same problem as yours. I tried using the same solution as yours but my word substitutions still don't work. Pls assist. I do a lot of typing, without auto text it's very difficult !
JSanders
Posts: 87,246
Likes: 23,326
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: AutoText not working anymore on bb Q10

ImtiazLalji, are your Word Sub entries present in your Settings?




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Contributor
Ewhitfield
Posts: 10
Registered: ‎05-29-2013
My Device: Q10

Re: AutoText not working anymore on bb Q10

Yes, they are present and always have been, but for some reason my blackberry would not recognize them or call them up as suggestions. The factory submissions always came up, but my personal word submissions were not recognized.
New Contributor
ImtiazLalji
Posts: 5
Registered: ‎05-30-2013
My Device: Q10

Re: AutoText not working anymore on bb Q10

Yes they are present
JSanders
Posts: 87,246
Likes: 23,326
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: AutoText not working anymore on bb Q10

Another user said he went to the settings and click on the settings to make follow only this capitalization.

Rebooted and then removed that setting and they worked.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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