02-11-2014 11:56 AM
My friend has a Q10 and I recently got a Z30. Initially there were no problems in using BBM, but lately my friend has been unable to send BBM messages to me - we're tried deleting each other's contacts and re-adding them, but it's resulted in her being able to see my messages but not able to reply them (they have a red cross).
However, she is able to reply and chat with other friends over BBM as normal.
Could anybody please advise?