Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Q10

Reply
Contributor
gdavis235
Posts: 17
Registered: ‎06-25-2013
My Device: Q10

BBM contact picture doesnt show

how do i get my BBM contact picture to show up?  the contact pictures dont show up at all.  ive tried reloading/rebooting/everything i can think of but nada.  it should be the same picture as in the main contacts app but nada

JSanders
Posts: 87,354
Likes: 23,336
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM contact picture doesnt show

Is this your BBM contact avatar, or that of a friend?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
gdavis235
Posts: 17
Registered: ‎06-25-2013
My Device: Q10

Re: BBM contact picture doesnt show

my friends picture doesnt show up on bbm.  it should be the same as their picture in my contacts

JSanders
Posts: 87,354
Likes: 23,336
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM contact picture doesnt show

I am still confused.

 

Could you please be clear... your friend's BBM avatar does not show up on BBM on your device in BBM contacts?

What appears there?


And you are comparing this to your BBM contacts or their contact in your Address Book (separate from BBM)?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
gdavis235
Posts: 17
Registered: ‎06-25-2013
My Device: Q10

Re: BBM contact picture doesnt show

in my regular contacts the picture i assigned to my friends contact info appears fine.  however when i assign a picture to her bbm contact no picture appears

JSanders
Posts: 87,354
Likes: 23,336
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM contact picture doesnt show


gdavis235 wrote:

in my regular contacts the picture i assigned to my friends contact info appears fine.  however when i assign a picture to her bbm contact no picture appears


You cannot set a picture to your friend's BBM avatar.

The other contact must do that themself.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
mrmd
Posts: 5
Registered: ‎06-25-2013
My Device: Q10

Re: BBM contact picture doesnt show

How do I assign my own picture to my own BBM and to show up on other people's contact list? How do I find my PIN?

Contributor
gdavis235
Posts: 17
Registered: ‎06-25-2013
My Device: Q10

Re: BBM contact picture doesnt show

now i understand how bbm contact pictures work.. which is the exact opposite of how its worked pre-bb10.  doesnt make a lot sense to me to have it that way....

JSanders
Posts: 87,354
Likes: 23,336
Solutions: 6,028
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM contact picture doesnt show


mrmd wrote:

How do I assign my own picture to my own BBM and to show up on other people's contact list? How do I find my PIN?


To assign your BBM Avatar:

  1. Open your BBMessenger application.
  2. It will open to the screen with your current chats.
  3. Touch the topmost bar showing your name.
  4. Touch the space at far left where your avatar should appear.
  5. Touch the bottom center icon of a white box with arrow to navigate to and select and crop the image you wish to use as your avatar

Save.

 

To find your BB Pin:

  1. Open your BBMessenger application.
  2. It will open to the screen with your current chats.
  3. Touch the topmost bar showing your name.
  4. Touch the bottom center QR Code icon
  5. Touch the bottom COPY icon to copy your PIN to memory, you can see your pin underneat the QR code.

or

Simply, from your homescreen of the Q10 > swipe down from the top edge bezel to Settings > About > Category > touch Hardware, PIN is on the topmost line.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code