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BlackBerry® Q10

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New Contributor
nawara-sh
Posts: 5
Registered: ‎08-24-2013
My Device: Q10
Accepted Solution

BBM display name are not changing

Hi, I'm using blackberry Q10 and the BBM display name of my contacts are not changing whatever it says in the updates that they change their name but in contacts list and chat list it still the same! This problem have been appeared since 10 days ago
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Trusted Contributor
Sankar_S
Posts: 139
Registered: ‎08-22-2013
My Device: None

Re: BBM display name are not changing

may be this os bug buddy which version you are using on q10?

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New Contributor
nawara-sh
Posts: 5
Registered: ‎08-24-2013
My Device: Q10

Re: BBM display name are not changing

I'm using the last update 10.1.0.4181
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Trusted Contributor
Sankar_S
Posts: 139
Registered: ‎08-22-2013
My Device: None

Re: BBM display name are not changing

Try to reset your mobile buddy after same bug occured is os bug wait for next version or downgrade prev version bb 10 os

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Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: BBM display name are not changing

This is known issue, this happens when the BBM is opened for the first time on a new device. Don't have to worry about it.

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New Contributor
nawara-sh
Posts: 5
Registered: ‎08-24-2013
My Device: Q10

Re: BBM display name are not changing

I found that this is only happen with one contact which the most one I talk with!!

But I have my device from 3 months ago,, it's not new any more
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Trusted Contributor
Sankar_S
Posts: 139
Registered: ‎08-22-2013
My Device: None

Re: BBM display name are not changing

Have you tried reset data on your bb mobile?

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Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: BBM display name are not changing


nawara-sh wrote:
I found that this is only happen with one contact which the most one I talk with!!

But I have my device from 3 months ago,, it's not new any more

So when did the last update come in?

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If my post has helped you, give it a LIKE :smileywink:
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New Contributor
nawara-sh
Posts: 5
Registered: ‎08-24-2013
My Device: Q10

Re: BBM display name are not changing

On Thursday
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New Contributor
nawara-sh
Posts: 5
Registered: ‎08-24-2013
My Device: Q10

Re: BBM display name are not changing

Finally I fixed out the problem.. just by open my friend profile and refresh his updates!
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