10-31-2013 11:43 PM
Deja Vu (had a similar issue last time I posted here)
Ok so have a new Blackberry Q10
One day it shows updates are available OTA so I clicked update all
Device rebooted & ever since then Blackberry App World no longer works (if you try to load, it goes to a blank screen then jumps back to normal home screen)
It's even still notifying me about app updates, but I can not install any updates!
I saw an option in Blackberry Link which indicates I can reload device software, but clicking it gives a warning it will erase EVERYTHING (even media files, contacts etc)
There must be a way to unload / reload the App World (there was in the older Blackberry Manager software) but I just don't know what to do
Any assist is greatly appreciated
12-15-2013 05:27 PM - edited 12-15-2013 05:39 PM
Same problem here and the two last software updates since I posted my thread haven't solved the problem!!
By now I've gotten Software Release 10.2.0.429 and OS Version 10.2.0.1803.
Still the exact same problem as you described!
STILL NO FIX!