08-26-2013 01:21 PM
Sometimes it can be because you might have deleted one of stock apps pushed by your mobile provider, or because you deleted the twitter or facebook application.
If you have, let it reinstall and then just move those apps you don't want to see to a folder on the homescreen.
Or, it could be because Link and updates can just be buggy at times.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
08-26-2013 01:25 PM
If nothing else sorts this issue out, consider deleting and re-installing BB Link on your computer. You might also try restarting the computer as that can sometimes force an app to reset itself.
08-28-2013 10:43 AM
Thanks for the suggestion, restarted compuer no joy and then deleted and reinstalled Link - no joy.
Will call Blackberry directly and post answer.