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New Contributor
Chris-Boyd
Posts: 5
Registered: ‎08-19-2013
My Device: Q10
My Carrier: Rogers

Blackberry Link keeps wanting to install the same upgrade that is already installed???

Anybody know how to get Link to quit trying to install the same upgrade?

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JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Link keeps wanting to install the same upgrade that is already installed???

Sometimes it can be because you might have deleted one of stock apps pushed by your mobile provider, or because you deleted the twitter or facebook application.

 

If you have, let it reinstall and then just move those apps you don't want to see to a folder on the homescreen.

 

Or, it could be because Link and updates can just be buggy at times.




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Trusted Contributor
rambo47
Posts: 196
Registered: ‎09-28-2009
My Device: BlackBerry Q10
My Carrier: Verizon

Re: Blackberry Link keeps wanting to install the same upgrade that is already installed???

If nothing else sorts this issue out, consider deleting and re-installing BB Link on your computer. You might also try restarting the computer as that can sometimes force an app to reset itself. 

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New Contributor
Chris-Boyd
Posts: 5
Registered: ‎08-19-2013
My Device: Q10
My Carrier: Rogers

Re: Blackberry Link keeps wanting to install the same upgrade that is already installed???

Hi

 

Thanks for the suggestion,  restarted compuer no joy and then deleted and reinstalled Link - no joy.

 

Will call Blackberry directly and post answer.

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