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BlackBerry® Q10

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Contributor
Posts: 17
Registered: ‎07-13-2013
My Device: Blackberry Q10
My Carrier: Etisalat

CANNOT SETUP MY OFFICE MAIL ON MY BB Q10

HI,

 

good day!

 

i tried to setup my office mail in my new device bbq10. i tried with advance setup imap and pop. but both showing error that there is no response from the mail server.

 

i was usiing my office mail in all my other bb devices witout any problem. 

 

since office mail is an important part of my job. i need to fix this issue. can any 1 help me out from this ?

 

 

Forums Advisor III
Posts: 1,011
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: CANNOT SETUP MY OFFICE MAIL ON MY BB Q10

Please check with your employer if they are using BES (Blackberry Enterprise Service). If so, they need to upgrade their BES servers to support Blackberry 10 devices.
Contributor
Posts: 17
Registered: ‎07-13-2013
My Device: Blackberry Q10
My Carrier: Etisalat

Re: CANNOT SETUP MY OFFICE MAIL ON MY BB Q10

Thanks , i got it fixed.. 

 

but i got new problem is the maps is showing in arabic language.. how can i change it to english..

 

i tried to change the langauge of device but still map aloen showing in arabic.. appreciate if you can help me in this..